Front Desk Security Agent

Silhouette Security Group Job Description

Salary grade : $18.00-$20.00

FLSA classification : nonexempt

Reporting relationship : Operations Manager

JOB SUMMARY :

Silhouette Security Group primary objective is prevention. While duties vary depending on the client, it is our focus to provide Professional Security Personnel that are BSIS Certified (as required by California law), and are courteous. It is key that our officers be professional in both appearance and presence. Having great customer service & de-escalation skills are a must with Silhouette Security Group. As an Silhouette Security Group security agent, you will hold a high visibility presence and prevent all unlawful or inappropriate actions. The goal of a guard is to detect, deter, observe, and report while providing excellent customer service. Agents with this title are required to have a flexible schedule, have availability to fill-in, event assignments, temporary assignments, shifts and hours that last minute and be very dependable.

ESSENTIAL FUNCTIONS :

Protect the company's property and personnel with the aid of preserving a secure and safe environment

Preserves order to implement policies and directives for the site referring to personnel, site visitors, and premises

Observe alarm systems or video cameras and operate detecting / emergency equipment

Patrol randomly and frequently of building and perimeter

Monitor and manage access at building entrances and vehicle gates

Record accurate notes in detail of unusual occurrences or any suspicious incidents

Protect evidence or scene of an incident within the event of accidents, emergencies, or security investigations.

• This will be an observe and report only site

KNOWLEDGE AND SKILLS :

Works ethically and with integrity to uphold organizational values and commitments

Knowledge of public safety and security procedures and protocols

Reacts well under pressure and approaches duties in a tactful manner while treating others with respect and consideration

Identifies and resolves issues promptly; develops alternative solutions with reason

Ability to outline issues, gather information, establish data, and draw valid conclusions.

Ability to question issues in all useful areas and make sound business decisions based on facts.

Possess effective written and oral communication and interpersonal skills with the potential to address all levels of personnel in a professional and effective manner

PHYSICAL DEMANDS :

Physical needs defined right here are representative of those that should be met by an employee to carry out the essential functions of this job successfully. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.

Work in various environments such as cold weather, rain, snow or heat

Occasionally lift or move up to 40 pounds

Ability to climb stairs, ramps, or ladders occasionally during a shift

Frequently required to stand or walk on various surfaces for long periods

In compliance with federal, state, and local laws, all people employed will be required to verify identity and eligibility to work in the United States.

REQUIREMENTS AND QUALIFICATIONS

Valid BSIS-issued Guard Card

Minimum High School Diploma or GED

Possess and maintain California ID / Driver's License

Have reliable transportation

Prior military, security, or customer service experience preferred

Must be at least 18 years of age

Completion of employment eligibility verification and background investigation forms are required upon hire.