Must Have Technical / Functional Skills
Windows 10&11 experience with installation and troubleshooting
Extensive knowledge of IT hardware and software
Knowledge of Active Directory and infrastructure tools (security / patching software)
Excellent written and verbal communication skills
Strong customer-service orientation
Roles & Responsibilities
Build, configure, deploy Windows-based PCs in a lab and business environment
Troubleshoot issues on lab PCs.
Assist with networking issues / deployments
Monitor ticket queue
Work directly with customers on resolving their issues
Salary Range : $80,000 - $87,000 a Year
TCS Employee Benefits Summary :
Discretionary Annual Incentive.
Comprehensive Medical Coverage : Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support : Maternal & Parental Leaves.
Insurance Options : Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth : Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off : Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance : Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
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Computer Support • Pasadena, CA, United States