Director, PMO Services (Hospitality Solutions)

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.

Positioned at the center of the travel we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps online travel sites airline and hotel reservation networks travel agent terminals and scores of other solutions.

Simply put we connect people with moments that matter.

NOTE : TPG Capital a global alternative asset management firm recently acquired Hospitality Solutions. Over the coming months Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity your role will be to support the Hospitality Solutions business which is now owned by TPG.

Hospitality Solutions formerly part of Sabre Holdings is a global leader at the forefront of hospitality technology powering over 40000 properties across 174 countries. Celebrated for our innovative and customer-centric approach we deliver integrated platforms for distribution reservations retailing and guest experience to both renowned hotel brands and independent properties worldwide.

Director PMO Services

Job Description

Location : Southlake TX or REMOTE (Hybrid) Reports to : VP IT Operations & Service Delivery ( dotted line to SVP CIO) Employment type : Full time mid- senior individual contributor / people manager

Hands on PMO leader responsible for day-to-day program execution integrated planning RAID management change control and vendor orchestration for a high-velocity carve out and transformation program. The Manager PMO Services runs the PMO delivery engine : keeps the integrated plan current enforces gates and quality criteria manages vendor SOW tracking and change requests and produces executive ready reporting that enables timely decisions and Safe Day S cutovers.

Key responsibilities

Maintain the integrated program plan own schedule consolidation dependences critical path resource assignment and 30 / 60 / 90 milestone tracking.

Run PMO cadence plan and facilitate daily standups weekly program reviews cross workstream syncs and SteerCo prep; ensure decisions are captured and actioned.

RAID and escalation management maintain the enterprise RAID log validate owners and mitigations escalate items per governance and track residual risk to closure.

Change control & CR assessment operate the formal change control board process quantify schedule / cost / impact for proposed changes and support decision records.

Vendor orchestration & SOW tracking coordinate SI / MSP deliverables validate milestone evidence manage vendor scorecards and issue vendor performance escalations as needed.

Cutover readiness & runbooks support definition and gating of cutover / readiness criteria coordinate rehearsals maintain rollback and reconciliation playbooks.

Quality assurance & deliverable validation define acceptance criteria for SI outputs review evidence and coordinate independent validation or remediation.

Reporting & dashboards produce weekly program health summaries bi weekly SteerCo decks vendor scorecards and a single-source program dashboard covering schedule cost risks and scope.

Knowledge transfer & handback support document PMO processes create templates / runbooks and support capability transfer / training to the steady state internal PMO.

Continuous improvement identify PMO process gaps implement tooling or automation improvements (templates trackers dashboards) to reduce manual effort.

Stakeholder engagement coordinate SMEs across business legal finance HR and IT; ensure timely inputs and decision readiness.

Qualifications

6 years of program or project management experience; at least 3 years running or supporting enterprise PMO functions for large tech transformations carve outs or vendor led programs.

Proven experience operating program governance ( SteerCo CCB vendor OBRs) integrated scheduling and RAID / issue management.

Hands on with program tools and reporting (MS Project Jira / Confluence Smartsheet Power BI / Tableau or equivalent).

Strong vendor management experience : SOW milestone validation CR assessment and vendor scorecarding .

Excellent communication and facilitation skills with experience producing executive grade presentations.

Bachelors degree in Business IT Project Management or related; PMP PgMP Agile / Scrum or equivalent certifications preferred.

Preferred experience

Carve out / TSA transition programs or private equity portfolio experience.

Experience coordinating cutovers / migrations and managing reconciliation playbooks.

Familiarity with technical workstreams (ERP CRM Cloud Identity SIEM) to effectively translate technical status into program risk.

Experience with automation of PMO reporting and dashboarding (Power Query Power BI Looker).

Core competencies & behavioral attributes

Program integrator mindset excels at joining up cross functional workstreams and surfacing dependencies.

Pragmatic problem solver makes tradeoffs quantifies impact and recommends clear escalation paths.

Process builder builds repeatable templates runbooks and controls that scale.

Calm under pressure effective during cutovers and incident windows; runs focused evidence based reviews.

Collaborative communicator builds strong working relationships with vendors and business stakeholders.

Success metrics (first 612 months)

Integrated program plan maintained to a defined cadence with

RAID backlog aging metric improved; percentage of critical risks with active mitigations increased.

Timely production of SteerCo decks and weekly program summaries meeting SLAs.

Reduction in CR assessment cycle time and improved accuracy in schedule / cost impact estimates.

Successful execution of at least one major cutover rehearsal with documented action items closed.

Org relationships

Reports to : VP / Dir IT Transformation & PMO ( dotted line to SVP CIO)

Direct partners : Program Execution Lead Portfolio Managers Change Control Manager Vendor Performance Analyst Workstream Leads (Business Systems Platform Data Security) and external SI / MSP points of contact.

Stakeholder touchpoints : Finance Legal HR Business SMEs Procurement.

Compensation & logistics

Competitive market salary and benefits; range aligned to PE backed carve out benchmarks.

Hybrid work model; must support periodic off- hours cutover rehearsals and be available for high priority escalations.

Outstanding Benefits

• Very competitive compensation
• Generous Paid Time Off (25 PTO days)
• 4 days (one day / quarter) Volunteer Time Off (VTO)
• 5 days off annually for Year-End Break
• We offer a comprehensive medical dental and Wellness Program
• 12 weeks paid parental leave
• An infrastructure that allows flexible working arrangements
• Formal and informal reward recognition and acknowledgement programs
• Lots of fun and engaging employee development events

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at .

Determinationson requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity / affirmative action employer and is committed to providing employment opportunities to minorities females veterans and disabled individuals. EEO IS THE LAW

#LI-Hybrid#LI-TJ1

Required Experience :

Director

Key Skills

CCNP,Children Activity,Corporate Paralegal,Graphic Designing,Advertising,Import & Export

Employment Type : Full-Time

Experience : years

Vacancy : 1