Job Description
Job Description
Job Title : Social Worker (MSW) / Case Manager (LCMSW)
FLSA Status : Exempt
Sign-On Bonus : none; no relocation package is currently offered
Location : Senior TLC Center – Shelby, NC
Position Overview : Senior Total Life Care (STLC) is seeking a dedicated and experienced Social Worker / Case Manager to provide direct case management services to participants in a home and community-based care model. This role includes participant screening, counseling, care coordination, and resource linkage. The position requires regular in-person visits to skilled nursing facilities (SNFs) and private homes across Gaston, Cleveland, and Lincoln Counties.
Key Responsibilities :
- Participate in initial assessments, care planning, and biannual reassessments of participants as part of the Interdisciplinary Team (IDT)
- Maintain accurate and up-to-date case management records
- Provide individual and family counseling; develop and lead group counseling sessions and therapeutic activities
- Advocate for participant access to services and facilitate referrals to community agencies
- Serve as a liaison between participants and external organizations
- Advise staff on the impact of social, emotional, and cultural factors on health care delivery
- Foster team cohesion and effective staff relationships
- Contribute to the development of social work programs and policies
- Assist in coordinating 24-hour care delivery
- Document participant status changes and communicate updates to the IDT
- Update care plans throughout the reassessment cycle
- Collaborate actively with the IDT to ensure integrated, person-centered care
- Promote team unity and effective communication across discipline
- Implement SMART goals and interventions in participant care plans, ensuring timely documentation per organizational standards
- Uphold Senior TLC’s mission to support seniors in maintaining independence and quality of life in the community
- Perform other duties as assigned
Skills and Competencies :
Proficiency in individual therapy techniques for geriatric populationsStrong analytical thinking and problem-solving abilitiesAbility to connect clients with appropriate community resourcesEffective communication and collaboration within interdisciplinary teamsCommitment to ethical practice within scope of licensureAbility to meet standardized competencies as defined by Senior TLC and CMSTeam building and relationship management skillsDocumentation and recordkeeping proficiencyCultural sensitivity and understanding of psychosocial factors in healthcareFlexibility and adaptability in a dynamic care environmentDesired Qualifications :
Minimum of three years of experience in health and human services, with emphasis on geriatric careAt least one year of direct work with frail elderly individuals in community or clinical settingsProven background in interdisciplinary care planning and coordinationStrong foundation in geriatric counseling and linking clients to appropriate community resourcesEducation, Licensure, Registry and Certification :
Minimum : Bachelor’s degree in social workPreferred : Master’s degree in social work from an accredited institutionLMSW, LISW, LCMSW, or LCSWAdditional Requirement : Valid North Carolina Driver’s License and access to a personal vehicleHealth Requirements :
Must be medically cleared for communicable diseases and up to date on immunizationsMust be able to provide care to adult and geriatric populations