Customer Care Specialist

Be a part of our award-winning customer care team! Zifty is currently seeking a full-time Customer Care Specialist. This is an in person position staring on January 5th. This is a full-time, in-person position. The schedule is Tuesday-Saturday from 11am-7pm with a salary range of $23–$25 per hour, depending on experience. Full benefits (health, dental, vision), 401k, unlimited PTO. The Job : Support daily operations and help maintain a positive work environment Collaborate with management and staff to align on tasks and priorities Answer incoming calls and assist customers, clients, and drivers as needs arise Assist in getting orders claimed in a timely basis Assist drivers on routes with real-time questions or issues What We’re Looking For : Previous management or supervisory experience preferred Strong customer service background Excellent verbal and written communication skills Ability to take direction, provide feedback, and handle changes with flexibility Work independently and as part of a team Ability to navigate your way around a computer