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Part-Time Front Desk Assistant (Medical Office) Tuesdays & Thursdays
Part-Time Front Desk Assistant (Medical Office) Tuesdays & ThursdaysRaincross Medical Group • Riverside, CA, United States
Part-Time Front Desk Assistant (Medical Office) Tuesdays & Thursdays

Part-Time Front Desk Assistant (Medical Office) Tuesdays & Thursdays

Raincross Medical Group • Riverside, CA, United States
[job_card.1_day_ago]
[job_preview.job_type]
  • [job_card.full_time]
  • [job_card.part_time]
[job_card.job_description]

About the Role

We are seeking a reliable, organized, and friendly Part-Time Front Desk Assistant to support our busy internal medicine clinic on Tuesdays and Thursdays , which are our highest-volume days.

This role is designed to support our Full-Time Front Desk Receptionist by helping manage the increased workload that comes with scheduling for four providers . The Part-Time Assistant will work under the guidance of our Clinic Operations & Patient Experience Coordinator and collaborate closely with the front desk team to ensure smooth patient flow and excellent service.

Key Responsibilities

Patient Check-In / Check-Out

  • Greet patients warmly and provide a professional first impression
  • Manage check-in and check-out workflows
  • Update patient demographics and verify insurance

Scheduling Support

  • Assist with appointment scheduling for four providers
  • Help maintain an organized and efficient multi-provider schedule
  • Communication Management

  • Monitor and respond to :
  • Elation Passport portal messages

  • Curogram messages
  • Route messages appropriately and in a timely manner
  • Administrative Support

  • Check patient eligibility
  • Assist with daily batches and administrative workflows
  • Support phone coverage
  • Share front desk responsibilities to maintain smooth workflow and timely service
  • How This Role Supports the Clinic

    This position is intended to provide direct support to our Full-Time Front Desk Receptionist , by :

  • Helping manage the scheduling workload across four providers
  • Assisting with phone coverage and patient messages
  • Ensuring efficient check-in and check-out processes
  • Improving responsiveness to portal and Curogram messages
  • Supporting communication and administrative tasks
  • Providing seamless patient service on our highest-volume clinic days
  • The Full-Time Front Desk Receptionist will continue to serve as the primary front desk receptionist . The Part-Time Assistant will work under her direction while also coordinating with the Clinic Operations & Patient Experience Coordinator to ensure aligned workflows and smooth patient flow.

    Qualifications

  • Medical front desk experience preferred (but not required)
  • Strong customer service and communication skills
  • Ability to multitask in a fast-paced clinic environment
  • Comfort using electronic health records (Elation experience is a plus)
  • Reliable, professional, and team-oriented
  • Schedule

  • Tuesdays : 8 : 00 AM – 5 : 00 PM
  • Thursdays : 8 : 00 AM – 5 : 00 PM (Future additional hours may be available as the clinic grows.)
  • Compensation

  • Competitive hourly rate based on experience
  • Paid training provided
  • Why Join Us?

    You’ll be part of a growing, patient-centered clinic with a collaborative team and clearly defined roles. This is a great opportunity to :

  • Contribute to a high-quality patient experience
  • Enjoy a supportive and organized work environment
  • Make a meaningful impact on clinic operations and patient care
  • Grow with a team that values communication, teamwork, and continuous improvement
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