About the Role
We are seeking a reliable, organized, and friendly Part-Time Front Desk Assistant to support our busy internal medicine clinic on Tuesdays and Thursdays , which are our highest-volume days.
This role is designed to support our Full-Time Front Desk Receptionist by helping manage the increased workload that comes with scheduling for four providers . The Part-Time Assistant will work under the guidance of our Clinic Operations & Patient Experience Coordinator and collaborate closely with the front desk team to ensure smooth patient flow and excellent service.
Key Responsibilities
Patient Check-In / Check-Out
- Greet patients warmly and provide a professional first impression
- Manage check-in and check-out workflows
- Update patient demographics and verify insurance
Scheduling Support
Assist with appointment scheduling for four providersHelp maintain an organized and efficient multi-provider scheduleCommunication Management
Monitor and respond to :Elation Passport portal messages
Curogram messagesRoute messages appropriately and in a timely mannerAdministrative Support
Check patient eligibilityAssist with daily batches and administrative workflowsSupport phone coverageShare front desk responsibilities to maintain smooth workflow and timely serviceHow This Role Supports the Clinic
This position is intended to provide direct support to our Full-Time Front Desk Receptionist , by :
Helping manage the scheduling workload across four providersAssisting with phone coverage and patient messagesEnsuring efficient check-in and check-out processesImproving responsiveness to portal and Curogram messagesSupporting communication and administrative tasksProviding seamless patient service on our highest-volume clinic daysThe Full-Time Front Desk Receptionist will continue to serve as the primary front desk receptionist . The Part-Time Assistant will work under her direction while also coordinating with the Clinic Operations & Patient Experience Coordinator to ensure aligned workflows and smooth patient flow.
Qualifications
Medical front desk experience preferred (but not required)Strong customer service and communication skillsAbility to multitask in a fast-paced clinic environmentComfort using electronic health records (Elation experience is a plus)Reliable, professional, and team-orientedSchedule
Tuesdays : 8 : 00 AM – 5 : 00 PMThursdays : 8 : 00 AM – 5 : 00 PM (Future additional hours may be available as the clinic grows.)Compensation
Competitive hourly rate based on experiencePaid training providedWhy Join Us?
You’ll be part of a growing, patient-centered clinic with a collaborative team and clearly defined roles. This is a great opportunity to :
Contribute to a high-quality patient experienceEnjoy a supportive and organized work environmentMake a meaningful impact on clinic operations and patient careGrow with a team that values communication, teamwork, and continuous improvement