Deputy General Manager (remote)

Deputy General Manager (Remote)

This remote position is open to any qualified candidate living in the United States. Role Overview : The Enrollment Deputy General Manager will lead and support enrollment and premium billing operations across multiple client accounts and understanding TriZetto products. This role ensures compliance with regulatory and client requirements, drives process improvements, and provides operational support through data analysis, reconciliation, and issue resolution. The position requires strong leadership, technical expertise in enrollment systems, and a deep understanding of health insurance processes.

Key Responsibilities :

• Oversee end-to-end enrollment and premium billing processes for multiple clients.
• Ensure compliance with regulatory guidelines, client-specific requirements, and internal policies.
• Drive process improvement initiatives to enhance accuracy, efficiency, and customer satisfaction.
• Perform data analysis and reporting, including enrollment metrics, premium reconciliation, and trend identification.
• Troubleshoot and resolve complex enrollment and billing issues in collaboration with internal teams and clients.
• Manage audit and quality control processes to maintain data integrity and operational excellence.
• Partner with IT and business teams to implement system enhancements and resolve technical issues.
• Provide leadership and guidance to enrollment teams, ensuring adherence to SLAs and KPIs.
• Prepare and present operational reports to senior management and clients.

Qualifications & Experience :

Salary and Other Compensation : Applications will be accepted until December 13, 2025. The annual salary for this position is between $110,000 and $10,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant's discretionary annual incentive program, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits :

Disclaimer : The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. Cognizant is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.