Medical Assistant

Summary of Position :

• The Medical Assistant delivers excellent service and support to patients and our Providers with the goal of delivering optimal clinical results for clients seeking dermatologic care and cosmetic treatments for the face and body.
• Dermatologic care will include awareness, education and treatment for warts, acne, eczema, psoriasis, skin cancer, vitiligo, and other skin disorders.
• Cosmetic treatment modalities will include, but are not limited to, injectables, laser hair removal, photorejuvenation, body contouring, leg vein therapy, acne treatments, skin tightening, chemical peels, and microdermabrasion.
• The Medical Assistant sets up treatment rooms as needed for dermatologic visits; ensures rooms, supply closets, bins and lab areas are clean, stocked and organized; maintains the lab and triages client phone calls and visit needs.
• It is important to keep client flow timely to the schedule.
• The Medical Assistant is expected to prepare clients for their visit, confirm all intake forms are complete and pertinent information documented accordingly, ensure client has been educated on what to expect before, during and after their visit, and provide pre & post care verbal & written instructions.
• Client education will include at-home care and recommendation of retail products.
• Follows inventory and order management procedures for medical supplies.
• The Medical Assistant’s primary role will be to serve in the medical dermatology side of the business, and is also expected to support the Cosmetic business as instructed.
• Other responsibilities include the proper administration of pre & post treatment photos; education and promotion of additional services offered by the Practice for those seeking guidance in achieving healthy skin and a youthful appearance through cosmetic procedures and skincare; building business and increased bookings through active participation in networking events and workshops, community awareness, client referrals, and trainings.
• Understand and uphold the company’s high standards of excellence by abiding to policies stated in Employee Handbook.
• Each function is to be performed in accordance with government regulations and company procedures.

Knowledge, Skill and Experience Requirements Minimum High School graduate or equivalent Completion of valid medical assisting program Minimum of 1 year as a Medical Assistant, preferably in Dermatology or Plastic Surgery Exceptional interpersonal and communication skills Punctual Ability to respond accordingly and in a timely fashion when directed by supervisors Ability to work with minimum supervision Team-oriented and adaptable Excellent etiquette in person and over the phone Skilled multi-tasker Technologically savvy Responsibilities The essential functions include, but are not limited to, the following :