Overnight Clinical Support SpecialistVirtualVocations • New York, New York, United States
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Overnight Clinical Support Specialist
VirtualVocations • New York, New York, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for an Overnight Clinical Technical Support Specialist to provide technical assistance to clinicians and biomedical teams using sensory equipment.
Key Responsibilities
Take ownership of support cases and guide users through troubleshooting and setup
Document case details in Salesforce and escalate issues as necessary
Host remote sessions to address technical problems and provide solutions
Required Qualifications
At least 2 years of experience in technical support or customer support
Solid understanding of Windows and basic networking
Experience documenting cases in a CRM like Salesforce
Ability to work calmly and confidently with clinicians and biomedical teams
Curious and proactive attitude towards learning medical device workflows
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Clinical Support Specialist • New York, New York, United States
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