AI Community Manager

Senior Recruiting Consultant at Forbes Technical Consulting

AI Community Manager

Location : Remote (U.S.)

Employment Type : 6+ month contract

Responsibilities

Develop and execute an enterprise-wide AI enablement roadmap aligned with strategic business objectives.

Build and manage an internal AI community through communication channels, workshops, webinars, and collaborative learning events.

Create a champions network to amplify adoption, share best practices, and promote AI success stories.

Conduct user research to understand colleague needs and improve onboarding, training, and overall enablement experiences.

Design and facilitate AI training programs tailored to different business functions.

Translate technical AI capabilities into meaningful, clear business value for non-technical audiences.

Serve as a liaison between AI product teams, IT, Learning & Development, and operational stakeholders to gather insights and remove adoption barriers.

Develop dashboards and performance reports to track usage, measure adoption, and highlight areas of improvement.

Support change management processes to ensure smooth rollout and responsible usage of AI tools.

Stay current with evolving AI tools and platform enhancements to improve the organization’s AI maturity.

Assist with additional AI enablement initiatives, projects, and operational support as needed.

Required Skills

5+ years in technology adoption, enablement, digital community management, or similar roles.

Strong understanding of Large Language Models (LLMs) such as ChatGPT, Microsoft Copilot, Google Gemini, Claude, etc.

High AI literacy, including generative and agentic AI principles.

Expertise in prompt engineering and optimizing AI tool usage.

Experience creating training content, documentation, SOPs, or learning materials for large organizations.

Experience facilitating workshops, training events, or interactive learning sessions.

Familiarity with agile / scrum, product lifecycle management, and enterprise change management.

Ability to collaborate comfortably with both executive leaders and frontline employees.

Outstanding communication, interpersonal, and problem‑solving skills.

Preferred Skills

Ability to operate effectively in a fast‑paced, matrixed corporate environment.

Willingness to travel nationally up to 10%.

Ability to communicate fluently across both technical and non‑technical teams.

Comfortable with public speaking and leading group conversations.

Strong proficiency with Microsoft Office and modern digital tools.

Experience with analytics or BI platforms (Tableau, Google Analytics, Adobe Analytics, etc.).

Familiarity with product and project tools such as Jira, Trello, or Figma.

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