Domino's District ManagerDomino's • Valdosta, GA, United States

Domino's District Manager

Domino's • Valdosta, GA, United States

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The Area Supervisor / District Manager is responsible for managing end-to-end operations of an assigned team of Checkmate (Dominos) stores with an emphasis on maximizing sales and profitability. The Supervisor is responsible for executing company initiatives, ensuring all stores are compliant with company standards, and leading a team of store managers and team members to drive positive team member engagement and retention.

Minimum 1 year multi-unit experience in restaurant industry

RESPONSIBILITIES

Provide direction and communication company, market, and area goals and offer plan to achieve them. Partner with GMs to set goals.

Conduct daily store visits and weekly self-OAs to ensure standards are being maintained

Coach and develop team members at all levels to ensure efficiency of their positions

Empower GMs and AMs to take full accountability for store performance; hold team accountable to expectations, goals, and systems.

Drive compliance completion; collaborate with store managers to provide recommendations and guidance on how to increase compliance numbers

Ensure all team members follow safety and security protocols

Support all innovation rollouts and ensure implementation

Support team member onboarding

Ensure operational goals are met; ADT, CSAT, OA, EBITDA, Food & Labor

Reinforce execution of key DPI policies and standards

Identify and diagnose ongoing operational gaps in underperforming stores; develop formal action plans to resolve gaps

Partner with field support resources to address gaps

Hold GMs accountable to executing action plans and track progress and promote a sense of urgency

Ensure excellent customer service

Enforce systems and processes that drive effective hiring, retention, training, and development

Hold General Managers accountable to ensure meeting staffing and training goals

Identify and develop high-potential Assistant Managers as succession candidates for the General Manager position; ensure certifications are completed

Coordinate with Human Resources to strategize on staffing and turnover practices

Drive team member and customer engagement

Conduct General Manager performance appraisals and provide feedback with a focus on development

Analyze and track key financial / operational data to derive meaningful business insights

Develop executive presentations and present key trends and results to SAS

Present financial / operational weekly updates during Market Leadership and GM meetings

Empower GMs to take leadership role in executing LSM (e.g. develop relationships in schools, community, etc.)

Partner with SAS to identify and pursue “new” AWUS growth opportunities through store relocation, re-imaging and new builds

Manage calendar to reflect weekly plan

Complete all applicable forms in Zenput

Ensure store communication boards are updated and in compliance

Qualifications

Minimum 1 year multi-unit experience in restaurant industry

Experienced in ensuring operational effectiveness for multi-unit organizations

Ability to read financial statements; strong analytical skills

Ability to effectively and professionally provide guidance and coaching to store management and TMs

Ability to plan and conduct effective meetings

Experience in working independently with a result orientation

Strong oral and written communication skills including public speaking

Strong organizational skills

JB.0.00.LN

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District Manager • Valdosta, GA, United States

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