Account Coordinator

Overview

The Account Coordinator will report to the Director of Operations and work closely with our Account Supervisor to serve as the day-to-day point of contact for clients, ensuring seamless project execution and exceptional client experiences. This role blends organizational excellence with relationship building, managing timelines, coordinating deliverables, and keeping projects moving smoothly across Tuuti's diverse client portfolio.

About Tuuti

Tuuti is a Boise-based, award-winning, female-owned marketing agency. Some of the services we provide include content creation, design, event planning, influencer management, public relations, social media, and traditional media buying.

At Tuuti, everything we do is guided by our 5 Cs : Community, Connections, Creativity, Culture, and Client Care. They shape how we show up for our clients, collaborate as a team, and contribute to the world around us. We believe in staying curious, lifting each other up, and finding joy in the creative process.

What You'll Do

Serve as the primary day-to-day contact for assigned clients, building strong relationships and ensuring client satisfaction

Partner with the Director of Operations and Account Supervisor to kick off new projects and establish clear project parameters

Lead project management efforts from kickoff through completion, ensuring all deliverables are on time, on budget, and in scope

Create and assign tasks for internal team members, maintaining clear accountability and deadlines

Manage project timelines, deliverables, and budgets across multiple accounts simultaneously

Coordinate internal resources and creative teams to execute campaigns on time and on strategy

Prepare meeting agendas, take detailed notes, and distribute action items to keep projects on track

Proactively identify and resolve bottlenecks to keep projects moving forward

Monitor project status and communicate updates, potential roadblocks, and solutions to clients and internal teams

Track project hours and maintain organized documentation for all client work

Assist in developing project scopes, timelines, and status reports

Support new business pitches and client onboarding processes

What You'll Bring

Bachelor's degree in Marketing, Communications, Business, or a related field preferred but not required

2+ years of account coordination or project management experience (agency experience appreciated)

Exceptional organizational and time management skills with ability to juggle multiple priorities

Strong written and verbal communication skills

A proactive, solution-oriented mindset with keen attention to detail

Natural relationship builder with excellent interpersonal and client service skills

Experience with project management tools like Asana, Bonsai, or similar platforms

Upbeat, positive attitude and collaborative team spirit

Ability to stay calm under pressure and adapt to changing priorities

Proven ability to manage projects from start to finish while keeping teams accountable

Proficiency in Google Workspace

Don't have all of these skills? That's okay! If you have some of them, we encourage you to apply anyway—we want to meet you.

Why Work with Us

15 PTO days per year; 5 paid sick days per year

Medical insurance, life insurance, dental insurance, etc.

401K plan

Downtown parking included

Quarterly team buildings and leadership training

In office snacks and drinks

Dynamic office vibes

This is an in-office position at our downtown Boise office