Area Loss Prevention Agent

POP MART (09992.HK), founded in 2010, is a leading global company in the trend culture and entertainment industry. Centered around IP, POP MART has built a comprehensive platform for creative incubation and IP operation, empowering global creators while delivering exciting products, services, and immersive entertainment experiences to consumers.

POP MART identifies and nurtures emerging artists and designers worldwide, creating popular character IPs through a well-established IP development and operation system. Its portfolio includes iconic IPs such as MOLLY, SKULLPANDA, DIMOO, THE MONSTERS, and Hirono. By launching art toys and derivative products based on these IPs, POP MART continues to lead trends in consumer culture. As of the end of 2024, POP MART operates over 500 physical stores and more than 2,300 Robo Shops across 30+ countries and regions. Through multiple cross-border e-commerce platforms, the company has reached audiences in over 90 countries and regions, bringing joy to young consumers around the world.

Working location will be onsite in Chicago, Ill.

Opportunity Overview :

POP MART is seeking a vigilant and proactive Loss Prevention Agent  to join our team in the Chicago area. In this role, you'll help protect our retail spaces, merchandise, and team members by monitoring store activity, investigating incidents, and promoting a safe and secure environment. As part of a global leader in trend culture and entertainment, you'll play a key role in supporting our mission to deliver joy and creativity through our iconic art toy IPs. If you have a strong eye for detail, experience in retail or security, and a passion for teamwork, we'd love to hear from you.

What You Will Achieve :

• Assist in investigating theft, safety incidents, and violations of company policy.
• Monitor store activity and surveillance systems to detect suspicious behavior and prevent losses.
• Support store-level audits to ensure proper inventory handling and compliance with LP procedures.
• Report and document incidents accurately and thoroughly in coordination with LP management.
• Help enforce safety, security, and operational policies in-store.
• Collaborate with store teams to build loss prevention awareness and promote a safe environment.
• Participate in quarterly inventory counts and support accurate reporting.
• Follow established protocols during emergencies or incidents and escalate issues appropriately.

What You Will Need :

Physical Requirements :

Ability to bend, kneel, reach, and climb ladders or step stools safely

Ability to perform repetitive tasks such as unpacking boxes, tagging items, and stocking shelves

Able to work in a fast-paced environment that may require quick movements and multitasking

Ability to work in varying temperature conditions, including stockroom and receiving areas

What We Offer :

Pay Rate :

$70,000 - $75,000 / per year

Pay Transparency Commitment

POP MART is committed to fair and equitable compensation practices across all locations and job types. In accordance with laws in states such as California, Colorado, New York, Illinois, and others, POP MART provides the pay range for all advertised positions. The listed compensation reflects the minimum and maximum base salary or hourly rate that POP MART reasonably expects to pay for the role. Final compensation may vary based on factors such as experience, skills, and location. We are committed to equitable pay practices and maintaining wage records for all roles as required. We also provide a comprehensive benefits package, including health insurance, 401(k), paid time off, and family leave.

The job description is not intended to be a comprehensive list of the duties, responsibilities, and requirements of the position. Any duties, responsibilities, and requirements may change without notice.