State Licensed Care AmbassadorVirtualVocations • Chicago, Illinois, United States
State Licensed Care Ambassador
VirtualVocations • Chicago, Illinois, United States
[job_card.variable_days_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]
A company is looking for a Care Ambassador.
Key Responsibilities
Serve as the Single Point of Contact (SPOC) for patients, caregivers, pharma, and providers
Manage inbound and outbound communications, ensuring quality customer care and adherence to service level agreements
Develop and maintain effective relationships with healthcare providers and support personnel to enhance patient outcomes
Required Qualifications
High School Diploma / GED or equivalent work experience
Must be 18 years of age or older
3+ years of experience in case / account management, relationship management, customer support, or professional customer service
Ability to work full-time, Monday - Friday, with flexibility for 8-hour shifts
Computer proficiency and ability to handle multiple projects simultaneously
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