State Licensed Care Ambassador

A company is looking for a Care Ambassador.

Key Responsibilities

Serve as the Single Point of Contact (SPOC) for patients, caregivers, pharma, and providers

Manage inbound and outbound communications, ensuring quality customer care and adherence to service level agreements

Develop and maintain effective relationships with healthcare providers and support personnel to enhance patient outcomes

Required Qualifications

High School Diploma / GED or equivalent work experience

Must be 18 years of age or older

3+ years of experience in case / account management, relationship management, customer support, or professional customer service

Ability to work full-time, Monday - Friday, with flexibility for 8-hour shifts

Computer proficiency and ability to handle multiple projects simultaneously