Broker Relationship Manager

Broker Relationship Manager

The Broker Relationship Manager will be responsible for cultivating and maintaining strategic partnerships with brokers to drive new patient growth and expand our presence within the market. The ideal candidate will possess strong industry knowledge, exceptional relationship-building skills, and a proven track record of success. This position will play a pivotal role in advancing our mission to deliver high-quality, value-based care to seniors across the nation. Travel across the Dallas Ft Worth Metroplex is required.

Responsibilities:

1. Develop and nurture relationships with brokers and intermediaries specializing in senior healthcare, Medicare Advantage, and value-based care models.
2. Identify and pursue new broker partnerships and business opportunities aligned to our strategic objectives to increase patient enrollment and revenue growth.
3. Serve as the primary point of contact for brokers, providing them with the necessary tools, resources, and support.
4. Conduct training sessions, webinars, and presentations for brokers to educate them about value-based care, our care-model, service offerings, and the benefits of partnering with our organization.
5. Collaborate closely with internal teams, including sales, marketing, operations, and care team to align broker initiatives with overall business objectives and ensure seamless execution of broker-driven sales strategies.
6. Collaborate with brokers on events and marketing campaigns.
7. Stay informed about market trends, competitor activities, regulatory changes, and emerging opportunities within the senior healthcare landscape to inform broker engagement strategies and maximize market penetration.

Required Qualifications:

• Bachelor's degree in business administration or marketing and/or minimum of 5+ years' experience in related field.
• Proven track record of success in broker relationship management or sales within the healthcare industry, with a focus on senior healthcare and value-based care models.
• Deep understanding of Original Medicare, Medicare Advantage, and other senior healthcare insurance products.
• Excellent interpersonal and communication skills, with the ability to build rapport, negotiate effectively, and influence decision makers at all levels.
• Strong business acumen and analytical skills, with the ability to analyze market data, identify trends, and develop actionable insights to drive business growth.
• Results-driven mindset with a demonstrated ability to meet or exceed sales targets and drive growth through broker partnerships.
• Ability to work independently and collaboratively in a fast-paced, team-oriented environment.
• Strong proficiency in CRM software (Salesforce) and Microsoft Office suite.
• This role is part of Humana's Driver safety program and, therefore, requires an individual to have a valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
• This is a field sales position, not work from home, and may require evening or weekend hours.

Preferred Qualifications:

• Bilingual Spanish

Scheduled Weekly Hours: 40

Pay Range: $77,000 - $105,100 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits:

Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.

About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements.