Head of Customer Engineering

A company is looking for a Head of Customer Engineering.

Key Responsibilities

Build, lead, and scale a global team of Solutions Engineers and Technical Account Managers

Oversee and optimize the Proof of Value (POV) process for prospective customers

Manage post-sales technical relationships and guide customers through implementation

Required Qualifications

Deep expertise in Kubernetes, container orchestration, and cloud-native infrastructure

Experience in managing both pre-sales and post-sales functions

Leadership experience in a high-growth startup or SaaS environment

Ability to define strategy while being hands-on with technical details

Experience with open-source commercialization or developer tooling products is a plus