Business Analyst

The Office of Information Services (OIS) is a shared service provider for the Oregon Health Authority (OHA) and Oregon Client (ODHS).

OIS provides the technology systems and services that support more than , OHA and ODHS agency staff at local offices and facilities around the state.

These systems and services help the two agencies determine client service program eligibility; provide medical, housing, food, and job assistance; provide addiction, mental health, vocational and rehabilitative services; protect children, seniors and people with physical and / or developmental disabilities; process claims and benefits; manage provider licensing and state hospital facilities; and promote and protect the state public health.

Scope :

VMO Strategic Development :

• Working with key consultant / research vendors, provide strategi guidance in building VMO processes & capabilities.
• Work directly with high value IT vendors, senior ODHS / OHA executives, DAS, IT oversight, LFO and business partners.
• Research best tools; recommend best contract management software . Ultimately said software will contain all executed contracts as will contracts that are under development but are not yet active. Including clear metrics across all key performance indicators (KPIs) to ensure strong performance management.
• Research, develop KPI, analysis, develop system stand reports, share best practices, which provide leverage to improve vendor performance.
• Handle internal contract-related complaints or disagreements from the business or other internal stakeholders.
• Classify, rationalize, and optimize the vendor portfolio and concentrate efforts on managing the most strategic vendors.
• Create vendor contract, performance, relationship and risk management procedures.
• Inform IT vendor managers / procurement and business operations about information gleaned from market research reports on sourcing methods, products, and potential vendors while conducting vendor analysis.
• Assisting internal alignment with key leadership, IT oversight on vendor management value
• Obtain consistent visibility of vendor engagements and opportunities within the OHA / ODHS including IT oversight agencies.
• Potential outcomes improved contractual performance, additional Service Level Agreements to better manage IT contracts as well as improved terms & conditions.

Contractor’s Key Person shall :

Prepare OHA QBR presentation materials for VMO lead.

Coordinate post-QBR survey and analysis of response with a presentation to VMO leader with suggested changes based upon analysis of responses. Update agreed upon changes to due date(s) of milestones / material for QBR going forward

Required skills and experience :