Customer Care Representative - WFH

Insurance Advisor

As part of our team, you'll be the cornerstone of the client experience. From answering questions and explaining benefits to guiding families through important decisions, you'll be the trusted advisor who makes insurance clear, simple, and stress-free. This role is about more than paperworkit's about building real connections, protecting futures, and making a difference every single day.

Build and maintain lasting relationships with clients after enrollment

Walk clients through benefit details, policy updates, and claims support

Break down coverage options in easy-to-understand language

Partner with team leads to improve onboarding and client service processes

Act as the primary point of contact for client questions and ongoing support

Engage in professional development and leadership training to advance your career

Excellent communication skills and a genuine passion for helping others

Comfortable using technology and remote collaboration tools

Self-motivated, organized, and detail-oriented

Previous customer service or insurance background is helpful (but not required)

Must be legally eligible to work in the U.S. or Canada

100% remote work with flexible scheduling

Weekly pay plus performance bonuses and incentives

Paid training and personalized mentorship to set you up for success

Fast-track career advancement with leadership opportunities

Supportive, mission-driven team culture focused on people first

The opportunity to make a meaningful impact by protecting families in your community