Job Description
Job Description
Overview
The Specialty Clinical Review Coordinator will ensure referrals and new orders meet clinical admission payer criteria. This role ensure that all assigned specialty patients are provided with timely and exceptional clinical service and an exception customer experience.
Schedule : Monday - Friday
8 : 30am - 5 : 30pm
- Competitive Pay
- Health, Dental, Vision & Life Insurance
- Company-Paid Short & Long-Term Disability
- Flexible Schedules & Paid Time Off
- Tuition Reimbursement
- Employee Discount Program & DailyPay
- 401k
- Pet Insurance
Responsibilities
On-board all new specialty infusion referralsManage relationships with internal customers to ensure effective workflowReviews referral documents and updates information in the patient’s demographicsReference clinical admission criteria for specialty therapies and navigate patient charts to locate documentation for admission criteriaWorks closely with sales partners to ensure completeness of submitted referral informationParticipates in the development of best practices for documentation supporting clinical care and reimbursement qualification for Specialty PatientsSupport patient retention efforts by ensuring all reasonable interventions are executed to retain a patient on serviceSupervisory Responsibility : NoQualifications
EDUCATION / EXPERIENCE
Pharmacy Technician backgroundRecent three to five (3-5) years of experience in specialty pharmacy, home infusion and / or home healthExperience in Microsoft BI. Experience in Outlook, Word, and PowerPoint desiredLICENSE / CERTIFICATION / OTHER SPECIAL REQUIREMENTS
State pharmacy technician licensurePTCB certified technician credentials preferredKNOWLEDGE / SKILLS / ABILITIES
Ability to work effectively within a multidisciplinary teamTRAVEL REQUIREMENTS
Percentage of Travel : 0-25%
To perform this role will require sitting, and typing on a keyboard with fingers for an extensive amount of time, and occasionally standing, walking, bending, and reaching. The physical requirements will be the ability to push / pull and lift / carry 1-10 lbs