General Summary :
Provides guidance and leadership for a team of managers, analysts and developers who develop and support Business Application Systems. Manages a portfolio of projects (5-15) with capital budgets up to $2 million, to develop new or to enhance existing business functions. Ensures applications in the Business Systems portfolio are supported, and functions as the Subject Matter Expert for those applications. Drives decisions that can significantly impact business operations in both the near and short term in a variety of business areas.
Duties & Responsibility :
- Oversees projects within a specific application area(s). Responsible for building partnerships with internal and external customers, develops and tracks project estimates and actual results, plans and budgets, and delivers projects that contribute to financial and operational success of the company. Expected to effectively and appropriately communicate project priorities and status with internal business partners up to and including Vice President. Maintains Sarbanes-Oxley and PCI compliance.
- Manages a team of 5-10+ individual contributors and / or managers – hiring, development, performance evaluation, work schedules, personal issues. Manages 3rd party vendors and resources / budget, evaluates performance, reviews deliverables and monitors hours worked.
- Manages expectations of business partners, write product requirement documents, negotiate feature sets with the development leads and product teams, provide functional and technical designs, and respond to questions related to applicable systems and their capabilities.
- Manages support of applications in portfolio and communicate changes.
- Reports project progress and application issues.
Knowledge & Skills :
Excellent oral, written, listening and presentation communication skillsAbility to translate technical language to business language and vice-versa for all employee levelsAbility to identify business issues, research options and recommend solutionsAnalytical and problem-solving capabilitiesWork Experience & Education :
An undergraduate degree in business, a business-related field or information systems is preferred. Application development and management experience over a team of application developers preferred. A minimum of 10 years experience in the field of software development, preferably in a retail environment. A minimum of 3-4 years management and leadership experience leading groups of 4 or more people in a team-oriented environment.