Office Assistant (Admin)

Job Summary

The Office Assistant at Pilgrim Tower North in Pasadena provides essential administrative support to the Property Manager and site team ensuring the smooth day-to-day operations of the office. This role is responsible for performing a variety of administrative and clerical duties including answering phones greeting residents and visitors maintaining records and supporting office processes in compliance with established procedures. The ideal candidate is organized detail-oriented and enjoys working in a senior living or affordable housing environment while delivering courteous and professional service.

Key Responsibilities :

• Administrative Support :
• Assist the Property Manager in maintaining files reports and resident records in an organized and confidential manner.
• Manage incoming phone calls emails and mail directing inquiries to the appropriate department or staff member.
• Schedule appointments and coordinate meetings as necessary for property management.
• Assist in the preparation and distribution of notices newsletters and other communications for residents.
• Perform data entry including updating tenant information and processing work orders.
• Customer Service :
• Serve as the first point of contact for residents guests and vendors by welcoming and assisting them in a friendly and professional manner.
• Address general inquiries from residents and visitors ensuring a high standard of customer service is always maintained.
• Assist with resident requests providing appropriate resources or escalating issues to the Property Manager.
• Office Management :
• Maintain the cleanliness and organization of the office ensuring supplies are stocked and equipment is functioning properly.
• Prepare reports forms and other documents as directed by the Property Manager.
• Assist with organizing community events or resident activities including managing event logistics.
• Manage filing systems both physical and digital ensuring all documentation is properly labeled and stored.
• Compliance & Reporting :
• Assist with processing rental applications certifications and recertifications ensuring documentation meets HUD and RHF policies.
• Help track tenant lease agreements and other related documentation ensuring deadlines and compliance requirements are met.
• Prepare and submit routine property reports to the Property Manager and RHF headquarters as needed.
• Other Duties :
• Provide general clerical support for special projects or additional tasks assigned by the Property Manager.
• Assist in the coordination of maintenance requests and follow up on the status of work orders.
• Perform any other duties that support the efficient functioning of Marymount Manor.

Qualifications :

Physical Requirements :

Compensation :

Actual base salary considers several factors including but not limited to geography job-related knowledge experience and budget. The start of the salary range is typically associated with the minimum experience required.

The role is considered non-exempt and may be eligible for overtime pay in accordance with federal and state law. The anticipated base pay range for the position is $23.00- $123.00 per hour.

Benefits :

Why RHF

At RHF we are dedicated to making a meaningful difference in the lives of our residents. We strive to create vibrant communities where individuals can thrive regardless of age or background. With over 60 years of experience in providing affordable housing and supportive services RHF is a mission-driven organization that focuses on the well-being independence and dignity of every resident we serve. We offer a collaborative and supportive work environment opportunities for professional growth and a commitment to making a lasting impact in the communities we serve. Join us in our mission to create positive change and improve livesbecause at RHF we believe in making every day better for those who need it most.

Required Experience :

Junior IC

Key Skills

Aviation Safety,Design Engineering,Drilling Engineering,Facilities Management,Account Development,Apache Commons

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 23 - 123