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Senior Director of Product, Provider Experience
Senior Director of Product, Provider ExperienceAustin Staffing • Austin, TX, US
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Senior Director of Product, Provider Experience

Senior Director of Product, Provider Experience

Austin Staffing • Austin, TX, US
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Senior Director Of Product

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare.

About The Role

We are seeking a Senior Director of Product to lead the Provider Experience Zoneowning the strategy, vision, and execution of a cohesive, scalable, and intuitive product experience for providers across the Datavant ecosystem. This leader will combine deep SaaS product expertise with a passion for delivering exceptional user experiences in healthcare. They will define the long-term product direction, ensure seamless coordination with Commercial and Operations teams, and translate product innovation into measurable customer value and business impact. The ideal candidate combines product strategy and execution depth with a strong user empathy leading teams that design elegant solutions to complex, high-stakes problems.

Key Responsibilities

Product Vision & Strategy

  • Define and communicate the long-term vision for the Provider Experience Zone, ensuring a unified, intuitive, and scalable product experience for health systems, clinics, and provider organizations
  • Develop strategic product roadmaps that align with Datavant's mission, market needs, and operational capabilities
  • Identify opportunities to modernize workflows, improve usability, and apply SaaS best practices across the provider product portfolio

Cross-Functional Leadership

  • Partner closely with Commercial teams (Sales, CS, Marketing) to ensure clear value articulation, strong product positioning, and seamless enablement for product launches
  • Work hand-in-hand with Operations and Implementation teams to translate product strategy into processes that scaleensuring operational readiness, workflow efficiency, and high-quality execution
  • Collaborate with Engineering Leadership to prioritize investments, guide delivery, and build reliable, secure, and extensible platform experiences

    • Business Impact & KPI Ownership

  • Own and report on product KPIs related to adoption, retention, usage, NPS, operational efficiency, and financial performance
  • Connect product decisions to measurable business outcomes, telling a clear "impact story" to leadership and stakeholders
  • Leverage data, insights, and customer feedback to drive prioritization and refine the product strategy

    • Customer & User Advocacy

  • Champion user-centered design principles and drive a deep understanding of provider needs, workflows, and pain points
  • Build strong relationships with customers and users to continuously inform product direction
  • Lead customer discovery, beta programs, and feedback loops that result in meaningful, customer-driven product improvements

    • Product Delivery & Team Leadership

  • Lead, mentor, and grow a high-performing team of Product Managers and UX experts
  • Establish disciplined product operating rhythmsroadmap planning, cross-functional reviews, experimentation, and structured execution
  • Ensure products are delivered on time, with high quality, and with a clear path to operational and commercial success

    • Qualifications

    Experience

  • 10+ years in Product Management, including 5+ years leading SaaS product teams
  • Demonstrated success defining and executing multi-product or platform strategies
  • Deep understanding of user experience and customer-centric design principles
  • Proven ability to collaborate cross-functionally in fast-moving, high-growth organizations
  • Strong communication and storytelling skillsable to inspire teams and influence senior stakeholders
  • Experience working in healthcare, health tech, or other regulated SaaS environments is strongly preferred

    • What You'll Bring

  • A product mindset grounded in user empathy and business impact
  • Experience shaping integrated, SaaS-grade product experiences that delight users and scale across complex systems
  • A bias for collaboration and clarityaligning teams and customers around shared goals
  • Passion for improving the day-to-day experience of healthcare providers and the patients they serve
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