Sr Accounts Receivable Specialist - Mechanical Protection

Mechanical Protection Product Receivables Processor

Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025!

The position's primary job is to process Mechanical Protection product receivables accurately and timely, with appropriate and professional written and verbal communication.

The required work hours for this position are 10am - 7pm CST (11am - 8pm EST or 8am-5pm PST).

Responsibilities

Essential Job Functions :

• The position reviews, reconciles, and audits Mechanical Protection product receivables. It processes daily cash deposits following established departmental and institutional policies and procedures using the cash-pro system. It is involved in all aspects of the accounts receivable process, such as keying, coding, and reviewing for posting and processing, following all departmental guidelines. Researches and resolves issues related to specific receivables; may involve interaction and professional written and verbal communication with co-workers, customers, brokers, sellers, and agents. Contacts agents and brokers to request unsubmitted sales to ensure processing before the end-of-month close for commission payouts. Creates and delivers billing statements for collectible items such as but not limited to cancellation funds paid on behalf of others.
• The position reviews outstanding checks for escheatment. Provides information as requested by audit. It includes training on the receivable process for other team members. Researches and completes transfer requests following contract guidelines.
• Provides answers to inquiries by phone, e-mail, and other types of communication regarding sales, billing, etc., as required. May handle more complex and non-routine inquiries. Advises consumers regarding coverage and billing process.
• Regular attendance at work on a full-time schedule of at least 8 hours per day and 40 hours per week, and overtime as necessary.
• The leader may assign additional tasks as necessary.

Knowledge and Skills :

Qualifications

Education :

Experience :

Pay Range

USD $43,382.00 - USD $75,982.00 / Yr.