Talent Acquisition Manager
The Talent Acquisition Manager owns the recruiting function at Blacksmith Agency and leads a small team of recruiters. This role is responsible for building a high performance recruiting engine that consistently delivers top talent across sales, delivery, and operations.
This is a player coach role. You will personally recruit for critical roles while managing and developing 2 to 3 recruiters. You are accountable for talent quality, hiring velocity, and team output. Your success is measured by who we hire, how fast they ramp, and how well your recruiting team performs.
Core Responsibilities
Hiring Strategy and Workforce Planning
- Partner with leadership to forecast hiring needs tied to revenue, capacity, and growth plans
- Translate headcount plans into clear quarterly hiring priorities
- Pressure test hiring plans and advise leadership when timing or expectations are misaligned
Full Cycle Recruiting Ownership
Personally own recruiting for priority and hard to fill rolesOversee full cycle recruiting across all open rolesEnsure job descriptions reflect real expectations and success criteriaDrive decisive hiring outcomes without unnecessary delaysRecruiting Team Leadership
Manage, coach, and develop 2 to 3 recruitersSet clear expectations for sourcing volume, pipeline quality, and time to hireReview pipelines, screens, and candidate quality regularlyHold recruiters accountable to standards, output, and follow throughIdentify skill gaps and provide direct coaching to improve performanceTalent Quality and Hiring Bar
Set and enforce a consistent hiring bar across the companyReview and calibrate recruiter assessments to ensure signal driven evaluationsStep in when hiring quality is at riskPush back on hires that do not meet standards, even under pressureRecruiting Systems and Process
Own the ATS and ensure clean data and accurate reportingBuild and refine recruiting workflows, scorecards, and interview guidesCreate repeatable playbooks for recurring roles such as SDRs, AEs, PMs, and specialistsContinuously improve recruiting efficiency and decision clarityHiring Manager Enablement
Train hiring managers on structured interviewing and evaluationEnsure hiring managers provide timely and meaningful feedbackHold hiring managers accountable to recruiting timelines and decisionsAct as a thought partner on final hiring callsEmployer Brand and Candidate Experience
Ensure candidates have a clear and honest view of expectations and cultureMaintain a professional, direct, and respectful candidate experienceProtect Blacksmith Agency's reputation as a selective and well run companyOnboarding Handoff and Feedback Loop
Partner with operations and leadership on clean onboarding handoffsTrack early performance and retention of new hiresUse post hire outcomes to refine screening criteria and recruiter coachingSuccess Metrics
Quality of hire and early performance outcomesTime to fill and pipeline healthRecruiter productivity and consistencyHiring manager satisfactionReduction in mis hires and early churnIdeal Background
Experience leading and developing recruitersProven success owning recruiting in a high accountability environmentStrong hiring judgment across sales and professional services rolesComfortable giving direct feedback and making hard callsExperience with outbound sourcing and proactive recruitingPersonal Traits That Matter Here
High ownership and high standardsDirect, calm, and decisive communicatorStrong people judgment and pattern recognitionComfortable saying no when the bar is not metInvested in building a team, not just filling rolesWhy This Role Matters
This role directly impacts growth, delivery quality, and leadership focus. A strong Talent Acquisition Manager creates leverage by building a team and system that consistently hires well without chaos or compromise.