Solution Support Engineer

Key Responsibilities :

Provide technical support for embedded solutions to customers and internal teams.

Assist field engineers and sales teams with pre-sales and post-sales technical queries.

Diagnosing and resolving issues related to Power, Connectivity, and Microcontrollers based solutions.

Conduct on-site visits for support requests and troubleshooting.

Collaborate with cross-functional teams to ensure timely resolution of customer issues.

Document solutions and share best practices for recurring technical challenges.

Required Skills & Qualifications :

Strong knowledge of Power systems (power management, power supply design)

Connectivity protocols (wired and wireless communication standards)

Microcontrollers (architecture, programming, debugging)

Ability to analyze and solve complex technical problems quickly.

Excellent communication skills for customer interaction.

Passion for problem-solving and supporting technical teams.

Willingness to travel for on-site support as needed.

Qualification :

Bachelors in electronics

Pi-square technologies is a Michigan (USA) Headquartered Automotive Embedded Engineering Services company, Synergy Partner for major OEMs and Tier 1s and their implementation partners in Automotive Embedded Product Development, Projects, Requirements Analysis, Software Design, Software Implementation, Efficient Build, Release Process, and turnkey software V & V Services. We have more than 20+ years of industry expertise with specialization in the latest cutting-edge automotive technologies such as Infotainment, connected vehicles, Cyber security, OTA, and Advanced Safety / Body electronics.