Talent.com
Client Project Manager 3
Client Project Manager 3Pace Analytical Services, LLC • Greensburg, PA, United States
Client Project Manager 3

Client Project Manager 3

Pace Analytical Services, LLC • Greensburg, PA, United States
[job_card.variable_hours_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Shift :

Monday through Friday, 8 : 00 AM - 5 : 00 PM

Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward; to innovate and advance all aspects of our business to improve the health and safety of our communities and lives.

Client Project Manager 3

SUMMARY :

Responsible for project setup, oversight of sample receipts, monitoring project status, and ensuring that samples are collected, analyzed, documented, and reported in conformance with client requirements, as well as project closure. This position can expect to carry up to $3M in revenue depending on experience, client assignments and other business needs while providing excellent technical and customer-centric service.

  • Compensation : $60,000 per year

ESSENTIAL FUNCTIONS :

  • Onboards new clients, provides comprehensive training and resources to understand products and services; sets up initial client profile and data in LIMS correctly and accurately.
  • Builds and maintains strong, long-term relationships, serves as the primary point of contact for client inquiries and issues, and conducts regular check-ins with clients to ensure satisfaction.
  • Addresses complex client concerns and resolves issues promptly, coordinates with the lab functions / departments to ensure timely completion of client work or resolution of problem. Provides ongoing education and training to clients to help them maximize product usage.
  • Monitors client's health and proactively addresses potential churn risks, develops and executes strategies for client retention and contract renewals in partnership with sales and operations. Identifies upsell and cross-sell opportunities and communicates to sales and operations.
  • Provides project planning / timing with lab, sales and the client and ensures the project is set up correctly in LIMS, pricing is accurate, and details are communicated to the respective parties.
  • Identifies and resolves complex project issues promptly.
  • Reviews project deliverables to ensure they meet quality standards and client requirements; manages client feedback and ensures continuous improvement.
  • Maintains clear and consistent communication with clients and internal teams; prepares and delivers project status reports on progress, risks and issues.
  • Conducts project closure to ensure final deliverables and client satisfaction are confirmed, client is invoiced, evaluates project success, and support accounting needs regarding invoicing / payment.
  • Works closely with cross-functional teams to ensure project outcomes align with client objectives.
  • Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
  • Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.
  • QUALIFICATIONS :

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

    Education and Experience :

  • Bachelor's degree in business administration, chemistry, biology, or a closely related field; AND five (5) years of customer service experience; OR an equivalent combination of education, training, and experience.
  • Required Knowledge and Skills

    Required Knowledge :

  • Complex principles, practices, and techniques of customer service.
  • Applicable industry laws, codes, and regulations.
  • Computer applications and systems related to the work.
  • Understanding of dealing with a variety of individuals from various socio-economic, ethnic, and cultural backgrounds, occasionally where relations may be confrontational or strained.
  • Complex principles and techniques of providing effective oral presentations.
  • Complex principles and practices of program planning, development, and evaluation.
  • Correct business English, including spelling, grammar, and punctuation.
  • Required Skills :

  • Performing and providing professional-level customer service in a variety of markets.
  • Training others in policies and procedures related to the work.
  • Interpreting, applying, and explaining applicable laws, codes, and regulations.
  • Preparing functionals reports, correspondence, and other written materials.
  • Using initiative and independent judgment within established organizational and department guidelines.
  • Using tact, discretion, and prudence in working with those contacted in the course of the work.
  • Performing effective oral presentations to large and small groups across functional peers and the department.
  • Contributing effectively to the accomplishment of team or work unit goals, objectives, and activities.
  • Establishing and maintaining effective working relationships with a variety of individuals contacted in the course of the work.
  • WORKING ENVIRONMENT :

    Work is performed in an office setting.

    Find Your Place at Pace - We need you - your curiosity, your talents, and your drive - to help us advance this important work.

    Benefits

    When you join Pace, you commit to work that makes a positive impact on our communities and our world. We commit to supporting you with benefits and perks that make a positive impact on your life. Full-time roles are eligible for our comprehensive benefits program which includes competitive salaries, medical, dental vision, 401K retirement savings plan (100% vested immediately in the employer match), life, disability and voluntary benefits, paid time off for holiday, sick and vacation days, HSA, wellness program, flexible spending accounts, tuition reimbursement, Employee Assistance program, parental leave, optional legal coverage and ID theft.

    Equal Opportunity Employer

    Pace provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, creed, color, religion, genetics, protected veteran status, national origin, sex, age, disability, marital status, sexual orientation, gender identity or expression, citizenship, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

    [job_alerts.create_a_job]

    Client Project Manager • Greensburg, PA, United States

    [internal_linking.similar_jobs]
    Project Manager - Supply Chain

    Project Manager - Supply Chain

    Curtiss Wright EMD • Cheswick, PA, US
    [job_card.full_time]
    Project Manager – Supply Chain.Pittsburgh (Cheswick) location.Responsible for the performance of relatively small to mid-sized projects or a definable portion of larger projects in accordance...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Project Manager 1

    Client Project Manager 1

    Pace Analytical Services • Greensburg, PA, US
    [job_card.full_time]
    Monday through Friday, 8 : 00 AM - 5 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel CT Tech - $2548 / Week

    Travel CT Tech - $2548 / Week

    Uniti Med • Mount Pleasant, PA, US
    [job_card.full_time]
    Uniti Med is seeking an experienced CT Tech for an exciting Travel Allied job in Mount Pleasant, PA.Shift : Inquire Start Date : ASAP Duration : 13 weeks Pay : $2548 / Week. Uniti Med provides career op...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel Surgical Tech - $1771.4 / Week

    Travel Surgical Tech - $1771.4 / Week

    AMN Healthcare Allied • Uniontown, PA, US
    [job_card.full_time]
    AMN Healthcare Allied is seeking an experienced Surgical Tech for an exciting Travel Allied job in Uniontown, PA.Shift : 8 hr days Start Date : 12 / 22 / 2025 Duration : 13 weeks Pay : $1771.Job Descriptio...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Certified Peer Specialist

    Certified Peer Specialist

    Unity Family Services • Kittanning, PA, US
    [job_card.full_time] +1
    Are you someone who is looking for a new career? Do you want to help others without years of formal education?.Do you have a past history of mental health struggles or drug and alcohol addiction an...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Project Engineer

    Project Engineer

    Triad Engineering • New Stanton, PA, US
    [job_card.full_time]
    Location : Monroeville, PA 15146.Are you ready to join a dynamic team, focused on Safety, Wellness, and Service? Do you aspire to be part of an innovative design team? Cultivate your career by joini...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Project Manager

    Project Manager

    Gpac • New Kensington, Pennsylvania, United States
    [job_card.full_time]
    [filters_job_card.quick_apply]
    Are you looking for a more personable, family-oriented company to work for, with growth opportunities? We have a Project Manager opportunity for you. Gpac has partnered with a general contractors lo...[show_more]
    [last_updated.last_updated_30]
    PV Solar - Project Manager

    PV Solar - Project Manager

    Green Solar Systems, LLC • Greensburg, PA, US
    [job_card.full_time]
    Salary : Negotiable - based on experience.Seeking experienced, motivated Project Manager for PV Solar Design and Installation Firm. You will support our operations team in managing solar projects fro...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Construction Services Lead

    Construction Services Lead

    SERVPRO Team Wall - 9695 • North Versailles, PA, US
    [job_card.full_time]
    SERVPRO's former Franchise of the Year, Team Wall, is looking for our next great hero!.Who are we? Feel free to check us out : . Do you love helping people through difficult situations?.Then dont ...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Technical Product Specialist

    Technical Product Specialist

    DNP Imagingcomm America Corporation • Mount Pleasant, PA, US
    [job_card.full_time]
    The Technical Product Specialist is responsible for various tasks that support the understanding and positioning of DNP products. Direct support of Customers, Marketing and the Quality departments i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Residential Remodeling Contractor

    Residential Remodeling Contractor

    Panhandle Cleaning & Restoration • Springdale, PA, US
    [job_card.full_time]
    Expanding Restoration Company wants you! -.ASK ABOUT SIGNING BONUS PAID DURING FIRST YEAR OF EMPLOYMENT!!!.Carpenters Skilled in all areas of Construction. You will not be laid off in the winter mon...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Client Project Manager 3

    Client Project Manager 3

    Pace Analytical Services • Greensburg, PA, US
    [job_card.full_time]
    Monday through Friday, 8 : 00 AM - 5 : 00 PM.Are you ready to work making the world a safer, healthier place? Join our mission to continuously move science forward. to innovate and advance all aspects ...[show_more]
    [last_updated.last_updated_variable_hours] • [promoted] • [new]
    Travel CT Tech in Uniontown, PA

    Travel CT Tech in Uniontown, PA

    AlliedTravelCareers • Uniontown, PA, US
    [job_card.full_time]
    AlliedTravelCareers is working with Seven Healthcare to find a qualified CT Tech in Uniontown, Pennsylvania, 15401!.Seven Healthcare is pleased to offer a travel opportunity for a CT Technologist i...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Relationship Banker

    Relationship Banker

    First National Bank of Pennsylvania • Grindstone, PA, United States
    [job_card.full_time]
    Make a difference - for us and for your future.This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending. The incumbent is responsible f...[show_more]
    [last_updated.last_updated_30] • [promoted]
    CT NDE Project Engineer

    CT NDE Project Engineer

    Siemens Energy • Mount Pleasant, Pennsylvania, United States of America
    [job_card.full_time]
    Siemens Energy NDE Project Engineer.Specialty Services product area is based at the Pittsburgh Service Center in Mount Pleasant, PA. Specialty Services is responsible for performing non-destructive ...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Travel CT Tech - $2491.96 / Week

    Travel CT Tech - $2491.96 / Week

    FlexCare • Monroeville, PA, US
    [job_card.full_time]
    FlexCare is seeking an experienced CT Tech for an exciting Travel Allied job in Monroeville, PA.Shift : 3x12 hr days Start Date : 12 / 15 / 2025 Duration : 13 weeks Pay : $2491. Why Clinicians Choose FlexCa...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]
    Structural Engineer Project Manager

    Structural Engineer Project Manager

    AE Dynamics, LLC • New Kensington, PA, US
    [job_card.full_time]
    AE Dynamics, LLC, a leader in the structural engineering industry, is seeking a talented and experienced Structural Engineer Project Manager to join our growing team. This role is pivotal in oversee...[show_more]
    [last_updated.last_updated_30] • [promoted]
    Digital Experience Integration Developer - Remote

    Digital Experience Integration Developer - Remote

    Leedsworld Inc • New Kensington, PA, US
    [filters.remote]
    [job_card.full_time]
    Polyconcept North America (PCNA) is the industry’s biggest and most diverse offering of promotional products and decoration services. At PCNA, we don’t just create products — we in...[show_more]
    [last_updated.last_updated_variable_days] • [promoted]