Talent.com
ServiceNow Business Systems Analyst
ServiceNow Business Systems AnalystRandstad Digital Americas • Warren, MI, United States
serp_jobs.error_messages.no_longer_accepting
ServiceNow Business Systems Analyst

ServiceNow Business Systems Analyst

Randstad Digital Americas • Warren, MI, United States
job_description.job_card.variable_days_ago
serp_jobs.job_preview.job_type
  • serp_jobs.job_card.temporary
job_description.job_card.job_description

Overview

Join to apply for the ServiceNow Business Systems Analyst role at Randstad Digital Americas

This range is provided by Randstad Digital Americas. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$60.00 / hr - $63.00 / hr

Job Details

We have a 12 month contract opportunity ServiceNow Business Systems Analyst. This role is fully remote but must work CST business hours.

Location : Warren, Michigan

Job type : Contract

Salary : $60 - 63 per hour

Work hours : 8am to 5pm

Education : Associates

Responsibilities

  • Gather, analyze, and document business and technical requirements to translate them into user stories, acceptance criteria and mock-ups.
  • Collaborate with cross-functional teams, including architecture, IT, security, operations, and other business units, to optimize ServiceNow solutions and ensure the technical integrity of the platform.
  • Work closely with the SN Product Managers to support the development of a unified backlog as needed.
  • Work closely with the Development Team and test team to optimize performance and quality of delivery.
  • Work with the Product Manager in your area to ensure that the story Backlog is visible, transparent, and clear to all, and shows what the Team will focus on next.
  • Ensure the Development Team understands items in the Product Backlog to the level needed.
  • Keep up to date with the ServiceNow roadmap for their respective module(s).
  • As a Business Analyst in an Agile environment, communicate complex technical concepts to non-technical stakeholders.

Qualifications

  • A two year degree in Information Technology, Computer Science, Business or a related field is preferred.
  • ITIL4 Foundation experience and / or Certification
  • 2 to 4 years of experience working with the ServiceNow platform, as a technical analyst or admin preferred. BA experience is required.
  • Experience working in and with agile teams is required.
  • Keen eye for gaps, complexity reduction, and simplification without compromising requirements.
  • Exceptional attention to detail, organized, and self-starter with the ability to function autonomously.
  • Demonstrated ability to work well within product and technical teams, ensuring a collaborative and high-performance culture.
  • Strong facilitation, and stakeholder management skills
  • Broad general understanding of ServiceNow modules such as ITSM, ITOM, Asset and Config, SPM, HAM, SAM, ITSM with a focus on Request Management to include Employee Center NowMobile, Agent Mobile and Service Requests.
  • Excellent verbal and written communication skills, with the ability to present complex technical concepts to business leaders and stakeholders is required
  • Ability to work cross-functionally to resolve conflicts and priorities.
  • Use technology to improve business processes and enable our fellow employees.
  • Skills

    Business Processes , Communication Skills , Conflict Resolution , IT Service Management , Stakeholder Management , Coordination Skills , Attention to Detail , Information Technology , Servicenow

    Equal Opportunity

    Equal Opportunity Employer : Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@.

    Benefits

    Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Randstad Digital offers a comprehensive benefits package, including : medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

    This posting is open for thirty (30) days.

    #J-18808-Ljbffr

    serp_jobs.job_alerts.create_a_job

    System Analyst • Warren, MI, United States

    Job_description.internal_linking.related_jobs
    Business Analyst

    Business Analyst

    RAPP • Detroit, MI, United States
    serp_jobs.job_card.full_time
    RAPP Detroit is looking for a Business Analyst to join our award-winning Program Management team.We are RAPP - world leaders in activating growth with precision and empathy at scale.As a global, ne...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Configuration Analyst

    Configuration Analyst

    Integra Partners • Troy, MI, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    The Configuration Analyst supports the Service Excellence team by maintaining and configuring key organizational systems. Responsibilities include managing application access, entering data into cor...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days
    IT Analyst — Data, Cloud & Networking Specialist

    IT Analyst — Data, Cloud & Networking Specialist

    Magna International Inc. • Tecumseh, Essex County, CA
    serp_jobs.job_card.full_time
    A leading automotive technology firm in Tecumseh is seeking an IT Analyst to support their innovative automotive technologies. The role requires a university degree in Computer Science or equivalent...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Business Systems Analyst 2

    Business Systems Analyst 2

    Starcom Mediavest Group Germany Gmbh • Troy, MI, United States
    serp_jobs.job_card.full_time
    A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    IT Business Systems Analyst - Sales & Lead Management

    IT Business Systems Analyst - Sales & Lead Management

    Tech Tammina • Warren, MI, United States
    serp_jobs.job_card.full_time
    Role : IT Business Systems Analyst - Sales & Lead Management (LM) Assistant Manager and Customer Relationship Management (CRM) Process SME. Location : Warren, MI (Must be willing to work hybrid).Work ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Service Desk Analyst

    Service Desk Analyst

    Global Information Technology • Detroit, MI, USA
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Job Title : Service Desk Analyst.Job Location : Detroit, MI (Hybrid).Job Description / Requirements : .Additional Service Center responsibilities duties as required. CA Service Desk, Microsoft Desktop OS...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior Financial Systems Analyst

    Senior Financial Systems Analyst

    NorthPoint Search Group • Detroit, MI, US
    serp_jobs.job_card.full_time
    serp_jobs.filters_job_card.quick_apply
    Senior Financial Systems Analyst – Detroit Who : .A high-growth financial services organization investing in automation and systems controls. Automate reporting, establish SOX-aligned controls, ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30
    Senior Analyst, Configuration Information Management- NetworX

    Senior Analyst, Configuration Information Management- NetworX

    Molina Healthcare • Sterling Heights, MI, United States
    serp_jobs.job_card.full_time
    Serves as a subject matter expert on system capabilities, conducting research and root cause analysis to resolve complex business and technical issues. Ensures system configuration aligns with busin...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Analyst I

    Business Analyst I

    TekWissen LLC • Detroit, Michigan, USA
    serp_jobs.job_card.full_time +1
    TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions to our clients world-wide. Our client is a health insurance company.It ...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Senior Analyst, Capacity Planning (Remote)

    Senior Analyst, Capacity Planning (Remote)

    MAXIMUS • Detroit, MI, United States
    serp_jobs.filters.remote
    serp_jobs.job_card.full_time
    Senior Analyst, Capacity Planning.This role plays a key part in driving operational efficiency and workforce scalability in large, regulated environments. Reporting to the Senior Manager, Capacity P...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Enterprise Systems Engineer (Troy)

    Enterprise Systems Engineer (Troy)

    LER TechForce • Troy, MI, United States
    serp_jobs.job_card.permanent
    Are you looking to work for a company that provides an innovative work environment, and your voice is heard?.We are looking for an Enterprise Systems Engineer to work in Metro Detroit.This is a hyb...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted
    Senior Business Analyst

    Senior Business Analyst

    RAPP • Detroit, MI, United States
    serp_jobs.job_card.full_time
    RAPP Detroit is looking for a Senior Business Analyst to join our award-winning Program Management team.We are RAPP - world leaders in activating growth with precision and empathy at scale.As a glo...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    IT Analyst

    IT Analyst

    Magna International Inc. • Tecumseh, Essex County, CA
    serp_jobs.job_card.full_time +1
    IT Analyst page is loaded## IT Analystlocations : Tecumseh, Ontario, CAtime type : Full timeposted on : Posted Todayjob requisition id : R00220613 • •Job descriptions may display in multiple lang...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_hours • serp_jobs.job_card.promoted • serp_jobs.job_card.new
    Senior Analyst

    Senior Analyst

    General Motors • Warren, MI, United States
    serp_jobs.job_card.full_time
    As a Senior Analyst on the Spectrum team, you'll play a pivotal role in driving innovation and ensuring operational excellence across our data platforms and customer-facing tools.You'll be responsi...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Business Analyst III

    Business Analyst III

    TekWissen LLC • Detroit, Michigan, USA
    serp_jobs.job_card.full_time +1
    TekWissen is a global workforce management provider headquartered in Ann Arbor Michigan that offers strategic talent solutions tour clients world-wide. Our client is a health insurance company.It of...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Business Analyst

    Business Analyst

    TradeJobsWorkforce • 48307 Rochester Hills, MI, US
    serp_jobs.job_card.full_time
    Business Analyst Job Duties : Elicits, analyzes, specifies, and validates the business needs of...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_30 • serp_jobs.job_card.promoted
    Solution Network Business Analyst Intern

    Solution Network Business Analyst Intern

    OneStream Software • Rochester, MI, United States
    serp_jobs.job_card.full_time
    Solution Network Business Analyst Intern.OneStream is seeking motivated candidates for its 2026 internship program.Interns will gain hands-on experience, collaborate with professionals, and work on...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_variable_days • serp_jobs.job_card.promoted
    Enterprise Systems Engineer

    Enterprise Systems Engineer

    LER TechForce • Troy, MI, United States
    serp_jobs.job_card.permanent
    Are you looking to work for a company that provides an innovative work environment, and your voice is heard?.We are looking for an Enterprise Systems Engineer to work in Metro Detroit.This is a hyb...serp_jobs.internal_linking.show_more
    serp_jobs.last_updated.last_updated_1_day • serp_jobs.job_card.promoted