FINANCIAL AID COUNSELOR, Enrollment, Financial Assistance

FINANCIAL AID COUNSELOR, Enrollment, Financial Assistance

Job Description

FINANCIAL AID COUNSELOR, Enrollment, Financial Assistance

Category

Charles River Campus >

Professional

Job Location

BOSTON, MA, United States

Tracking Code

25500065471205

Posted Date

12 / 8 / 2025

Salary Grade

Grade 45

Expected Hiring Range Minimum

$48,075.00

Expected Hiring Range Maximum

$60,625.00

The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, training and internal pay comparison. The above hiring range represents the University's good faith and reasonable estimate of the range of possible compensation at the time of posting.

Position Type

Full-Time / Regular

About the Role

Boston University Financial Assistance seeks a Financial Aid Counselor. This is an early-career level professional position, responsible for the review of financial aid applications for undergraduate student populations. This position assists with the awarding of federal, state, and institutional funds to Boston University undergraduates. It also supports the operations and systems area of the office and provides customer service over the phone and email.

The Financial Aid Counselor works closely with colleagues within Financial Assistance and Student Employment, as well as with other University offices including Admissions, the Office of the University Registrar, and the Combined Enrollment Services customer service office. This role reports to the Senior Assistant Director of Financial Assistance.

The Financial Aid Counselor's primary duties includes :

• Provide guidance and support to our front-line customer service colleagues by answering questions about financial aid policies, regulations, and the application process.
• Analyzing and resolving conflicting information on student financial aid applications to facilitate the awarding of federal, state, and institutional financial aid.
• Support the management of federal, state, and institutional financial aid awarding and compliance via both recurring and ad hoc projects.

About the Organization

Boston University Financial Assistance is part of the Enrollment & Student Administration unit (ENSA). BU Financial Assistance plays a critical role in ENSA's mission; enrolling and retaining students, securing external funding and generating tuition revenue through strategic discounting. BU Financial Assistance provides important services through timely and accurate review of financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs and related issues.

Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly inclusive University community of students, families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees.

Required Skills

Requirements

A cover letter is required for consideration.

About the Candidate

A bachelor's degree is required for this position. We are seeking a candidate who :

Benefits and other information

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, natural or protective hairstyle, religion, sex, age, national origin, physical or mental disability, sexual orientation, gender identity, genetic information, military service, pregnancy or pregnancy-related condition, or because of marital, parental, or veteran status. We are a VEVRAA Federal Contractor.

Required Skills

Job Location : BOSTON, MA

Position Type : Full-Time / Regular

Salary Grade : $48,075.00-$60,625.00

To apply, visit https : / / jobs.silkroad.com / BU / External / jobs / 316166

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