REQUIRED SKILLS: (10+ Years; Need All)
NICE TO HAVE SKILLS:
INTERVIEW PROCESS:
DESCRIPTION OF ROLE:
Under the general guidance of the IT Operations Manager, this position is responsible for growing and operating the Information Technology Service Management (ITSM) program at the organization. The role serves as an expert resource, relying on extensive experience and judgment to plan and accomplish goals.
Essential duties include providing expert-level technical assistance in support and preparation of desktop-supported applications and hardware. This requires extensive knowledge and experience with desktop technology, including desktop operating systems, desktop applications, desktop hardware, laptop systems, printer support, Android devices, iOS devices, and other supported wireless devices and peripherals. The role receives escalated support issues from the help desk.
The position will also be responsible for configuring and administering the ITSM tool, leading ITSM improvement initiatives, coaching and training junior technical support staff and IT personnel, and maintaining a high level of professionalism when interacting with staff, including executive leadership. Responsibilities also include creating and implementing IT policies, procedures, standards, and guidelines, as well as maintaining familiarity with a broad range of IT concepts, practices, and technologies. The position may lead and direct the work of others.
This role will perform advanced desktop support including operating system and application patching and troubleshooting. The successful candidate must demonstrate strong technical troubleshooting ability and exceptional attention to detail.
The position requires providing in-person support to staff located at the Hill Farms State Office Building in Madison, Wisconsin.
Other notables:
Computer Support • Madison, WI, USA
A leading healthcare tech company is seeking a System Support Analyst II to provide advanced technical assistance for medical imaging applications.The ideal candidate will analyze complex issues, d...[internal_linking.show_more]
You have the power to make miracles for our families.If you’ve previously had a healthy pregnancy, you may qualify to help intended parents grow their family via IVF and receive $60,000-$100,000+ i...[internal_linking.show_more]
We are seeking a highly skilled and motivated.This individual ensures that business requirements for our applications environment are effectively translated into solutions that drive efficiency, in...[internal_linking.show_more]
WARFIGHTERS NEED MEDICAL WARRIORS.Saving lives is the mission-but for Special Operations medics, it's a mission fought in the shadows.These elite medical specialists don't just treat injuries; they...[internal_linking.show_more]
Looking for people to participate in taking online surveys for Fortune 500 brands.All you need to do is complete online surveys by sharing your opinion.You will help influence brand decisions on se...[internal_linking.show_more]
We are looking for someone to join our amazing tech support team.Great communicator: be able to absorb incoming tickets and respond in a helpful, timely, and empathetic manner.Strong work ethic: yo...[internal_linking.show_more]
Worldwide TechServices is a global leader in delivering technology services and solutions to the world’s most demanding clients.Headquartered in Billerica, MA; we provide infrastructure services an...[internal_linking.show_more]
Greeting from Ageatia Global Solutions.We have a new job opening with my direct client.Please go through the Job Description and if you are comfortable and available in the job market, then pl repl...[internal_linking.show_more]
This is a Hybrid working from a Wolters Kluwer office and will support our Sterling, VA Data Center.The Senior Systems Engineer will be a key contributor to the installation, configuration, mainten...[internal_linking.show_more]
Communication is the pulse of Army National Guard units, and it’s up to the Signal Support Systems Specialist to ensure the information keeps flowing so the military doesn’t miss a beat.Signal Supp...[internal_linking.show_more]
Shining Light Baby is seeking qualified women to become gestational carriers and help intended parents grow their families.As a gestational carrier, you would carry a pregnancy created through IVF ...[internal_linking.show_more]
The goal of this position is to increase support to Wisconsin's schools/districts for state reporting tasks as well as provide training and presentations related to several data applications.This p...[internal_linking.show_more]
This position is responsible for ensuring that all primary responsibilities are delivered in compliance with the company's policies and procedures, Joint Commission standards, Licensing and Regulat...[internal_linking.show_more]
Our client, a government agency in the public sector, is seeking a Desktop Support professional to join their team.As a Desktop Support specialist, you will be part of the IT support department sup...[internal_linking.show_more]
Provide on-site technical support and troubleshooting for hardware, software, and network issues.Install, configure, and maintain computer systems and network peripherals.Diagnosing and resolving t...[internal_linking.show_more]
Ideally, history working as a data reporting contact for schools and districts in Wisconsin.WISEdata and WISEdash for data reviews.Understanding of application programming interface (API) technolog...[internal_linking.show_more]
The Service Operations Technician provides on-site Level 1 and Level 2 technical.Milwaukee County locations for hardware, software, printing,.Working under the guidance of a.Manager or Team Lead, t...[internal_linking.show_more]
Why Become a Shopper with DoorDash?.Turn your shopping skills into extra income.Whether you’re helping someone stock up on groceries or delivering a last-minute convenience order, as a Shopper you ...[internal_linking.show_more]
