Quality Manager

Job Description

Job Summary

The Quality Manager is responsible for leading the Quality pillar in GSO factory, guiding the organization to create a predictive quality management system through Quality factors definition and key elements. The Quality systems to be created are based on Quality factors management; these factors are the cornerstone of the Imperial Operating System (continuous improvement system).

The Quality factors management system is predictable and completed with standards developed through Quality Key elements : Training & Certification, Formula cards administration, written procedures, Validation (IQ / OQ / PQ), starting materials management, Warehouse Quality standards, Records, Pest controls and QMS continuous improvement.

The Quality manager leads the Quality Pillar implementation to create the integration of Q factors program with the different functions of the factory : Maintenance, Production, Education & training, Materials Quality, Warehouse in defining Quality Components (Machine), Quality Characteristics (materials), Quality parameters (Machine), Quality Skills (Skills matrix) and Quality Task (Methods / Procedures).

The QMS must met exceed FDA and ISO 9001 requirements.

The Quality manager drives excellence in the implementation of the QMS program and creates a consumer centric organization, a predictive quality system that can prevent product defect going to market and even more being produced.

To lead GSO quality system, the Quality manager must have proficiency / Knowledge in IWS systems, as well as the integration of Quality pillar with other functions in the supply chain.

The Quality manager must manage Quality Management Systems i.e. FDA program or any other Quality Management program in the industry that manages Quality Key elements (ISO 9001, 19 Key elements system, etc.).

The Quality manager leads the QMS with a strong working relationship with regional and corporate resources to create a predictive QMS (Quality management system) based on Quality factors to deliver the predictive & consumer centric quality program.

Works collaboratively with business stakeholders and colleagues in the US and across other Markets, to create / source, implement and embed appropriate, cost-effective learning and capability solutions for implementing and sustaining the Imperial Operating Systems program.

WHAT YOU WILL DO

Duties and Responsibilities :

• Lead the QMS (Quality Management System) key elements implementation for Greensboro plant (best of FDA / ISO 9001 / IWS Quality Pillar).
• Support the implementation of Imperial Operating Systems (pillars implementation and integration with Quality pillars) to deliver Supply Chain Manufacturing excellence program.
• Creates and implements the customer centric organization through predictive quality system based on Q Factors identification and management.
• Implements the Quality Play book standards in GSO.
• Integrates the Maintenance & Operations procedures linked with Quality factors.
• Collaborate with and influence local & regional leadership staff across functions and plants to ensure successful execution of improvement projects from a Quality perspective, identifying resource requirements, and ensuring alignment with business objectives.
• Leads the pest control program.
• Manage the material quality program with key materials suppliers in partnership with procurement organization.
• Manage Quality Pillar methodology and integration with Leadership, Autonomous Maintenance, Progressive Maintenance, education and training and Early equipment Management.
• Create the Quality materials for the shopfloor IOS narrative. Support the efforts to create the cultural change to deliver IOS world class results. Build the foundation for a culture of continuous improvement.
• Manage the execution of Initiatives through the validation program (IQ / OQ / PQ).
• Foster a strong team culture by modeling GSO Safety & Quality values.

Required Minimum Qualifications

Education and Experience :

MBA preferred (Quality, Business Management and / or Productivity)

Experience in Quality Management Systems and Quality pillar implementation.

Experience in IWS pillars.

Experience in different functions of operations / Supply chain.

Experience in Continuous improvement program / IWS.

I must be 21 years of age or older.

Knowledge of :

Supply Chain Management and Integration

Manufacturing Operations and Process engineering

Continuous improvement best practices

Project Management

Proficiency with Microsoft Office (Outlook, Word, Excel, & PowerPoint) and Microsoft Teams

Skilled in :

Leadership

Quality Pillar

Development and execution of strategic initiatives

Verbal and written communication (English and Spanish)

Problem Solving

Loss Elimination

Communicate to a broad and diverse audience

Work with diverse populations and varying education levels

Communicate information orally and in writing

Preferred Qualifications

Education and Experience :

Master’s degree in management, Industrial Engineering, Manufacturing, Supply Chain or related discipline and 10+ years of relevant work

10+ years related supervisory experience

Training Program Management

Work Environment and Physical Demand :

Requires moderate physical effort. Occasionally lifts or moves moderate to heavy weight objects (10 – 25 lbs.)

Stand and / or sit for prolonged periods

Experience exposure to uncomfortable work environment due to extreme temperature, noise level, and other conditions including second-hand smoke and / or vape