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Donor Relations Manager - Hope Cooperative (TLCS, Inc.)
Donor Relations Manager - Hope Cooperative (TLCS, Inc.)Hope Cooperative (aka TLCS, Inc.) • Sacramento, CA, US
Donor Relations Manager - Hope Cooperative (TLCS, Inc.)

Donor Relations Manager - Hope Cooperative (TLCS, Inc.)

Hope Cooperative (aka TLCS, Inc.) • Sacramento, CA, US
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  • [job_card.full_time]
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Job Description

Job Description

Are you a passionate and motivated individual eager to make a positive impact in the community? Hope Cooperative is a well-respected, award-winning nonprofit organization that provides comprehensive mental health and supportive housing services across Sacramento County. We’re seeking compassionate, dedicated individuals to join our team and support the most vulnerable in our community.

Position Title : Donor Relations Manager

Program(s) and Location : Administration (Sacramento, CA)

Schedule : Full-time, Exempt

Pay rate : $3095.95 semi-monthly

About the Position :

The Donor Relations Manager plays a pivotal role in ensuring the sustainability and growth of Hope Cooperative’s mission by cultivating meaningful and lasting relationships with donors, funders, and philanthropic partners. This position is dedicated to strengthening and diversifying the organization’s philanthropic support through individual giving, corporate partnerships, grants, and events.

Working closely with the CEO and Board of Directors, the Donor Relations Manager leads donor engagement strategies that inspire generosity, align giving opportunities with organizational priorities, and communicate the impact of Hope Cooperative’s work. This role is responsible for stewarding existing donors with care, identifying new funding opportunities, managing the lifecycle of grants and sponsorships, and coordinating signature fundraising events.

Beyond fundraising mechanics, the Donor Relations Manager serves as a relationship-builder helping donors, foundations, and community partners see themselves as vital partners in advancing housing stability, mental health support, and recovery empowerment. By bridging the values of philanthropy with the lived experiences of those we serve, this role ensures that donor investments are connected to real and lasting change.

Essential Duties & Responsibilities :

Donor Engagement & Stewardship

  • Build and maintain strong, long-term relationships with individual donors, foundations, corporate partners, and community organizations.
  • Develop and implement a donor stewardship program, including personalized communications, impact reports, and recognition activities.
  • Ensure timely and accurate donor acknowledgments and maintain confidentiality of donor records.
  • Collaborate with the CEO and Board of Directors to support donor cultivation and solicitation efforts.

Fundraising & Campaigns

  • Lead all donor-focused fundraising initiatives, including annual giving, major gifts, planned giving, and corporate sponsorships.
  • Coordinate signature fundraising events, ensuring donor engagement and sponsorship goals are met.
  • Partner with department team members to design donor-centered campaign messaging and materials.
  • Track fundraising outcomes and provide regular reports to leadership and the Board.

    • Grant & Institutional Giving

  • Manage the full grant lifecycle for private foundations and corporate giving programs, including research, proposal development, reporting, and compliance tracking.
  • Work closely with program staff to gather stories, data, and outcomes that demonstrate impact for funder reporting.
  • Research new institutional funding opportunities to expand and diversify revenue streams.

    • Community & Board Engagement

  • Represent Hope Cooperative at donor meetings, networking events, and community functions.
  • Provide support and tools to Board members and volunteers engaged in fundraising efforts.
  • Serve as a resource for leadership and staff to align fundraising strategies with organizational priorities.

    • Data & Systems Management

  • Maintain donor and prospect records in the organization’s CRM / database with accuracy and timeliness.
  • Track giving history, donor interactions, and reporting deadlines to support strategic donor engagement.
  • Use data to analyze donor trends and identify opportunities for growth in philanthropic support.

    • Agency Wide

  • Act as a designated Mandated Reporter for the observed or suspected abuse and / or neglect of children, disabled individuals, dependent adults and elder / senior citizens. Mandated Reporter also includes “Duty to Warn” which includes the responsibility to notify authorities and the intended victim(s) of physical harm.
  • Ensure the protection and confidentiality of all Protected Health Information (PHI) by following all policies and procedures in the Agency HIPAA Manual.
  • Other job duties as assigned.

    • Supervisory Responsibilities :

  • Directly supervises volunteers, interns, and / or contractors engaged in fundraising, events, and donor stewardship activities.
  • Provides guidance and oversight to event committees and fundraising volunteers, ensuring effective donor engagement and successful event outcomes.
  • May supervise staff assigned to donor relations or development projects as the fundraising program grows.
  • Carries out supervisory responsibilities in accordance with organizational policies and applicable laws, including onboarding, training, scheduling, and providing performance feedback.

    • Qualifications :

  • Bachelor’s degree in nonprofit management, business, communications, public relations, or a related field; or equivalent combination of education and relevant experience.
  • Minimum of 3 years of progressively responsible experience in fundraising, donor relations, philanthropy, or nonprofit development.
  • Demonstrated success in cultivating, soliciting, and stewarding donors, as well as coordinating fundraising events.
  • Experience with grant writing and management is strongly preferred.
  • Proficiency with donor management systems / CRM databases and Microsoft Office Suite.
  • Certified Fund Raising Executive (CFRE) credential or other professional fundraising certification is desirable, but not required.
  • Previous experience working with individuals with psychiatric and / or other disabilities, homelessness and substance abuse is highly desirable .

    • Certificates, Licenses, Registrations :

  • Possess a valid California Driver’s License and current vehicle insurance. Driving records must meet, and continue to meet, the underwriting standards established by the generalized driving guidelines used by our insurance broker. Must provide proof of insurance.
  • Must have at least 3 or more years of driving experience.

    • Other Skills, Abilities, and Job Requirements :

  • Ability to pass clearance of the Federal Bureau of Investigation (FBI) and / or Department of Justice (DOJ) background screenings
  • Consumer of mental health services or a family member of a mental health consumer is desirable
  • Work overtime as requested and approved, including after-hours duty as needed

    • Benefits :

    HOPE Cooperative (also known as TLCS, Inc.) provides a competitive benefits package, which includes, but is not limited to, the following items. Please note that benefits may be subject to change :

  • 21 PTO days per year (4 weeks & 1 day)
  • 26 PTO days after the 5th year (5 weeks & 1 day)
  • 6 days paid sick time
  • 11 paid holidays
  • 1 Personal Day
  • Leadership Development
  • Reimbursements
  • Eligible for Government Loan Forgiveness Programs
  • Employer-paid health insurance for employees and children (Kaiser, Sutter or Western Health Advantage)
  • HSA Contributions
  • Flexible Spending Account
  • 401k match
  • PTO Cash Out
  • Voluntary Dental, Vision, Life Insurance, Accident Insurance, Disability Insurance and more
  • Employee Assistance Program
  • Regular wage step scale increases
  • Flexible start / end times for some positions
  • iPhone with unlimited data for personal / professional use and laptop for some positions
  • Clinical Supervision towards licensure (for certain positions and upon approval)
  • CEU days for certain positions
  • Up to $500 CEU allowance for certain positions
  • Annual BBQ and staff appreciation awards
  • Annual Gift Card Program
  • Referral Bonuses
  • All benefit offerings are subject to change and are governed by the eligibility guidelines in the Employee Handbook. This list represents a general summary of available benefits and nothing stated here should be interpreted as being included in a written offer for employment.

    • HOPE Cooperative (aka TLCS, Inc.) is an Affirmative Action / Equal Opportunity Employer, and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and / or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. Our agency embraces a diverse & culturally rich workforce, and we welcome all candidates to apply.

    To apply, visit our Hope Cooperative – Online Career Center

    Final Filing Date : Until Filled

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