Rock City Gardens Tour GuideSee Rock City Inc • Lookout Mountain, GA, US
Rock City Gardens Tour Guide
See Rock City Inc • Lookout Mountain, GA, US
[job_card.30_days_ago]
[job_preview.job_type]
- [job_card.part_time]
[job_card.job_description]Previous experience in hospitality and tourism preferred. Possess a kind, outgoing, and energetic personality with a desire to engage with guests and provide excellent guest service. Ability to display a professional, engaging, and polite image to guests and team partners. Ability to speak effectively to small groups (up to 15 guests) while maintaining a high level of engagement and enthusiasm. Ability to obtain and share in-depth knowledge about the history and lore of Rock City Gardens. Ability to read and understand operational documents. Ability to work effectively with a team in a fast-paced, efficient environment. Ability to add, subtract, multiply, and divide. Ability to perform these operations using units of American money. Ability to provide a flexible schedule to work nights, weekends, holidays, and special events as needed. Required to regularly use hands and fingers. Ability to lift / move up to 15 pounds. Required to walk, stoop, kneel or crouch frequently. Must be able to stand regularly.
Job Description
Job Description
Description : Summary
Rock City Gardens is seeking an enthusiastic and engaging Part-Time Tour Guide to deliver memorable and educational experiences to guests by sharing the history, legends, and attractions of Rock City Gardens. Tour Guides play a vital role in ensuring that guests enjoy their visit and leave with a deeper appreciation for this iconic destination. Under the direction of the Guest Relations Manager the Tour Guide is responsible for performing the following duties :
Responsibilities
- Delivers excellent guest service to internal and external customers in line with the organization’s mission, culture, and values.
- Models appropriate guest and partner interaction at all times.
- Provides guided tours for groups of various sizes, including schools, corporate outings, and general visitors, ensuring information is accurate, engaging, and tailored to the audience.
- Learns, memorizes, and delivers detailed tour scripts.
- Greet guests warmly, answer questions and assist with wayfinding or special requests during the tour experience.
- Presents facts about Rock City Gardens' history, geology, and attractions, including Lookout Mountain, the Fairyland Caverns, and the Seven States View.
- Uses storytelling and interactive elements to enhance guest engagement and create memorable experiences.
- Monitors tour groups to ensure safety during their visit, particularly on trails, bridges, and high-traffic areas.
- Assists with special events, programs, or other guest activities as needed.
- Uphold the mission of “Creating Memories Worth Repeating” and exemplify company values : Innovation, Communication, Learning, Appreciation, Accountability, and Proactivity.
- Provides information, directions, and recommendations for other area attractions as needed.
Requirements :
Compensation details : 14-14.25 Hourly Wage
PI1f1f8979b523-25405-39072317
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Tour Guide • Lookout Mountain, GA, US
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