Client System Administrator I

INODE is a leading information technology (IT) professional services Women Owned Small Business (WOSB) specializing in IT infrastructure, systems engineering, business intelligence, and data science services for federal, state and local organizations. We are seeking for an experienced systems administrator with a strong skillset in MS Office and desktop support maintenance to join our team as a Client System Administrator I to support the USAF on an IT Support Services contract. A Client System Administrator I will provide first-level technical support to end-users in both hardware and software applications. This is a salaried position, full-time, onsite at the Maxwell Air Force Base Gunter Annex.

Job Requirements :

• Must be a US Citizen
• Must have an active US DoD Secret or higher clearance
• Active IAT Level II or higher certification
• Available to work onsite Monday-Friday varying hours
• Assist in the setup, configuration, and maintenance of client systems, including desktops, laptops, and mobile devices.
• Perform basic troubleshooting, software installations, and updates to ensure optimal performance and user productivity
• Assist in user training and education on system usage, best practices, and security protocols to enhance user competence and system security
• Diagnosing and resolving system issues, providing technical support to users, and ensuring minimal downtime
• Working directly with clients to understand their needs, address their concerns, and provide solutions.
• Continuously seek opportunities to optimize system performance and reliability
• Ability to identify and resolve problems quickly and efficiently
• Ability to work in a team and with a team without conflict

Education and Experience :

At INODE, we know that employees who are valued, involved, and both encouraged and supported to grow are what drives our success. As such, we offer a comprehensive benefits package including :

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