APS-AFH Licensing Program Manager

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Job Description :

MAKE A DIFFERENCEwith us.

Put your management skills to work in a mission-driven environment.

Northwest Senior and Disability Services is seeking an exceptional individual who exemplifies leadership has solid management skills and can think critically to manageteams of social services workers.

Recruitment # : Location : Salem OR

Salary range : Starting at $6809 per month with excellent benefits (see below).

Closes : January 28 2026

Benefits : Agency Sponsored : Medical / Dental 100% paid for employee and 90-98% for dependents generous Paid-time off Public Employee Retirement (PERS) Employee Assistance Plan Long Term Disability great culture. Employee paid : Deferred Compensation Life Insurance Short Term Disability Colonial Life Supplemental Plans Legal Shield

General Description

Responsible for leading and directing a team of protective services and licensing staff performing investigations of abuse allegations prevention risk management facility licensing and monitoring for compliance.

Program Managers are responsible for their teams performance and accurate delivery of services within assigned program area according to local state and federal guidelines. Managers also must network and cultivate relationships with community partners.

Essential Functions

• Manage assigned protective services and licensing team
• Ensure that service delivery meets quality and compliance standards
• Collaborate with law enforcement and regulatory agencies
• Lead with respect and integrity
• Enhance and develop additional resources
• Reduce consumer and Agency risk
• Provide Excellent Customer Service in a professional manner

1. Manage assigned protective services and licensing team

2. Ensure that service delivery meets quality and compliance standards

3. Collaborate with law enforcement and regulatory agencies

4. Lead with respect and integrity

5. Enhance and develop additional resources :

6. Reduce consumer and Agency risk

7. Provide excellent customer service in a professional manner

Job-Specific Skills Required

General Skills Required

Secondary Outcomes

None.

Supervisory Responsibilities

Supervision of Adult and Protective Services Workers including Screening and Risk Intervention; Adult Foster Home Licensing Specialists and Support staff as assigned.

Experience and Skills :

Minimum Qualifications - Education and Experience

A qualified applicant will have a minimum of seven (7) years of equivalent combination of education and / or experience which demonstrates the minimum knowledge skills and abilities to do the essential functions of this following qualifications meeting the minimum requirements will be considered :

Work Environment / Physical Demands

This job is performed in the office and in the field.

Office work will be conducted using general office equipment and includes substantial sitting. Office is performed primarily in a cubicle environment with noise and interruptions. Field work requires travel to consumers in a variety of settings homes facilities etc. of varying level of cleanliness and repair. Field work requires driving an Agency car or employee car and taking a laptop computer.

This essential outcomes require regular sitting talking hearing computer use; frequently required to use repetitive hand motion handle or feel and to stand walk reach bend or lift up to 25 pounds. The incumbent must understand follow and provide verbal and written instructions in English.

As a manager requires additional or irregular hours on occasion and responding to emergency situations. Contact with the public in home or office environments may risk exposure to irrational / hostile behavior contagious diseases or contact with domestic animals.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Classification : APS and Adult Foster Home Licensing Program Manager

Position Number : 365

Salary Range : M28

FLSA Status : Exempt

Unit : APS and Licensing

Location : Varies

Reports to : Risk and Safety Manager

Union Status : Non-Represented

Last revision : January 2026

This job description is a general guide for the job to be performed and does not cover everything. Employees may be required to perform other duties including covering for and in other offices. Employees are expected to follow and perform other job-related duties requested by their manager.

Reasonable accommodations will be made as needed.

Job descriptions are subject to change.

Required Experience :

Manager

Key Skills

Project Management Methodology,Project / Program Management,Program Management,Management Experience,Microsoft Powerpoint,Project Management,Microsoft Project,Budgeting,DoD Experience,Leadership Experience,Supervising Experience,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1