FRONT DESK CLERK

Job Posting

Greeting visitors, managing reservations, and providing customer service :

• Check-in and check-out : Welcome and assist guests during check-in and check-out
• Security : Provide security and control to the front door area
• Customer service : Respond to customer inquiries and complaints in a timely and polite manner
• Administrative tasks : Process bills, maintain records, and perform other administrative duties
• Office management : Maintain a clean and organized reception area, stock office supplies, and receive deliveries
• Communication : Answer and direct phone calls, and facilitate correspondence with customers
• Reservations : Manage reservations and appointments

Some skills and qualifications that are often sought for front desk positions include :