Administrative / Reception Volunteer

Job Description

Job Description

At Claris Health, we believe that every individual is a story worth cherishing - a story of hope, resilience, and the chance for a brighter future. For nearly 50 years, we've stood beside individuals and families during some of the most vulnerable moments of their lives, offering not just medical care but meeting people where they are. We believe that every individual is worthy of love and deserving of whole-person care.

Growth at Claris isn't just something we aim for - it's what we do every day. Whether it's our state-of-the-art Inglewood facility, our mobile clinics bringing care directly to underserved communities, or our Reality Check program empowering thousands of students, we're breaking barriers to healthcare access.

At Claris, your ideas matter, your work is valued, and your impact is real.

Position : Administrative / Reception Volunteer

Hours : Part-time, minimum commitment of three months and at least two hours per week

Location : West LA or Lynwood Clinic

Reports To : Patient Services Director

General Description :

The administrative / reception volunteer will perform general office tasks as directed by CH staff. They will assist the clinic in administrative duties such as data entry, chart audits, inventory, research projects, etc. Reception tasks include checking patients in and out via the electronic medical record, assessing patient needs, and scheduling them with the appropriate appointment.

Qualifications :

Agree with and uphold the Claris Health Mission Statement, Core Values, and Policies and Procedures.

Possess excellent interpersonal skills, particularly the ability to work successfully with groups and organizations (both internal and external to the corporation).

Possess general computer skills and the ability to handle a multi-line phone system.

Responsibilities : Administrative

Make copies of handouts as needed.

Assist in monthly chart audits.

Assist in organizing closets, shelves, and other related workspace.

Assist in research projects at the request of CH staff members.

Assist in office clean up : wiping down medical exam rooms, reception area, doorknobs, phones, etc.

Receptionist

Assess each patient's needs with a tone of warmth and compassion.

Provide accurate information on services provided and direct patients accordingly.

Retrieve all necessary information to create a new-patient file in the electronic medical record.

Make reminder calls for upcoming appointments.

Make follow-up calls : calling patients whose due dates have passed and checking on current needs.

Physical Demands :

While performing the duties of this job, the Admin / Receptionist Volunteer is regularly required to sit, stand, walk, speak, and hear. This position requires extensive computer use, so the volunteer must have sufficient hand dexterity to use a computer keyboard and be capable of reading a computer screen. The volunteer must occasionally lift and / or move up to 20 pounds. Reasonable accommodations may be made to enable otherwise qualified individuals with disabilities to perform the essential functions.

Travel :

The admin / receptionist volunteer must be able to travel between locations and to attend conferences, training, and other events as required in order to acquire and maintain proficiency in fulfilling the responsibilities of the position.

Work Environment :

The Claris Health work environments are busy offices. The noise level in the work environment is usually low to moderate. Reasonable accommodations in the work environment may be made to enable individuals with disabilities to perform the essential functions of the job.

Our Team Culture

At Claris, the team's connections to each other run deep. Whether it's sharing a laugh in the break-room or rallying together during a crisis, we genuinely support each other - not because it's required, but because it's who we are. Think of us as family. As part of the family, you'll have the opportunity to offer support to those who need it most. Join us to make a real difference in transforming the lives of those we serve.

Benefits

At Claris Health, we believe in taking care of our team the way we care for our community. Full-time employees receive comprehensive health benefits, including :

Medical, dental, and vision coverage (starting the first of the month after 90 days)

Paid holidays, PTO, and sick leave

Continuing education assistance

Retirement savings through CalSavers

Parental leave

Mental health support

Our Approach to Flexible Work

At Claris Health, we believe in the power of collaboration and in-person connection to best serve our patients and communities. While most roles require on-site presence, limited telecommuting options may be considered in rare cases based on specific job responsibilities and business needs. Any flexible work arrangements are determined at the discretion of leadership and HR and are not a standard benefit.

Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below. Claris Health's pay ranges vary based on work location. As part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission / bonus, as well as annual refresh stock grants. Our team can share more details during the hiring process. Each candidate's compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need. For more information regarding Claris Health's comprehensive benefits, please send an email to hr@clarishealth.com.

Equal Employment Opportunity (EEO) Statement

Claris Health is an equal opportunity employer and does not discriminate against any employee or applicant based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, military status, or any other protected status under applicable federal, state, or local laws. We are committed to providing a workplace free from discrimination, harassment, and retaliation, where all employees have equal access to opportunities and resources.

Privacy Statement

At Claris Health, we prioritize the privacy and security of our candidates. Claris Health will never ask applicants to apply for positions through any website other than our official career page or directly through our hiring team. Be cautious of fraudulent job postings on third-party sites requesting personal information. Additionally, we will never ask candidates to pay a recruiting fee or for consulting or coaching services as part of our hiring process. If you have any concerns about the legitimacy of a job posting, please contact us directly.