National Program Manager (NPM)

National Program Manager

The National Program Manager serves as the senior leader responsible for overseeing the Religious Services Program across all designated ICE detention facilities. The NPM ensures consistent delivery of high-quality religious support, compliance with contract requirements, and coordination between ICE, facility chaplains, and program managers. This role is central to strategic leadership, contract management, and ensuring the spiritual needs of detainees are respected and met.

Key Duties

• Provide overall leadership and supervision for Local Facility Chaplains (LFCs) and Local Program Managers (LPMs).
• Conduct site visits (at least twice annually) to assess performance and ensure compliance with the PWS.
• Manage financial, logistical, and reporting requirements for the contract.
• Develop and implement training, recruitment, and retention strategies for program staff and volunteers.
• The National Program Manager must travel to each of the six ICE detention facilitiesBatavia, NY; Miami, FL; Los Fresnos, TX; Florence, AZ; El Paso, TX; and Guantanamo Bay, Cubafor at least two site visits annually.

Qualifications