Service Manager
Location: Onsite – Minneapolis, MN
In 2023, TechGen and Aligned Technology Solutions—two award-winning Managed IT Service Providers—joined forces to become Teal, a premier IT services company. With a legacy dating back to 2000, Teal empowers small to mid-sized organizations to strategically leverage technology through world-class concierge support, robust cybersecurity, and deep compliance expertise.
We're proud of our people-first culture, where creativity is encouraged, passions are pursued, and professional growth is prioritized. We are committed to fostering a workplace that values diversity, equity, and inclusion—where everyone is respected and has equal access to opportunity.
Teal is seeking an experienced, forward-thinking Service Manager to lead and evolve our end-to-end service delivery function. Reporting to the Vice President of Service, this in-office role in Minneapolis, MN is pivotal in shaping the client experience through expert leadership in technical support, service operations, project services, cybersecurity, and continuous improvement.
As part of Teal's AI-forward strategy, this role requires the effective use of AI-powered tools, including Thread, to enhance service delivery, optimize workflows, support automation, and improve documentation quality across all client-facing and internal processes.
At Teal, we believe in doing things differently. If you're passionate about leading teams, elevating client experiences, and making a real impact through technology, we want to hear from you.
Teal is an Equal Opportunity Employer.
Service Manager • Minneapolis, Minnesota, United States
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