Client Success Renewal Specialist

A company is looking for a Renewal Specialist to manage client relationships focused on renewals and account updates.

Key Responsibilities

Manage resellers and clients within assigned accounts

Oversee the renewal lifecycle, ensuring accurate processing of orders

Proactively engage with clients prior to renewal dates and resolve related issues

Required Qualifications

1-2 years of client service experience; a four-year degree and account management experience preferred

Experience in the SaaS industry preferred

Proficiency in Microsoft Office Suite; experience with Salesforce preferred

Ability to operate effectively in a fast-paced, evolving environment

Strong organizational skills and ability to meet deadlines