Customer Service Support Representative

A company is looking for a Customer Service Support Representative to join their remote team.

Key Responsibilities

Act as a liaison between the company, customers, and patients

Resolve customer requests and inquiries via calls or email

Provide product education and notify clients of test results accurately

Required Qualifications

High School Diploma or GED equivalent required

Associate's or Bachelor's degree is highly preferred

Previous experience in a customer service role is required

Experience in a contact center or healthcare environment is preferred

Intermediate to Advanced computer skills, including knowledge of Microsoft Office, are required