Senior Program Manager

Sr. Program Manager

The Sr. Program Manager is responsible for managing the New Product Introduction Process (NPI) and Customer Produced Product Transfer (CPPT) for strategic programs that are pivotal to the company's revenue, profitability, and future business opportunities. This role involves evaluating processes, mentoring program managers, forming and managing cross-functional teams, and communicating with upper management.

Responsibilities :

• Manage the New Product Introduction Process (NPI) and Customer Produced Product Transfer (CPPT) for key strategic programs.
• Report to Director and Officer levels regarding NPI progress.
• Evaluate and recommend improvements for NPI processes and procedures.
• Mentor lower-level Program Managers and oversee the assigned market segment.
• Form and manage cross-functional launch teams and drive regular team meetings.
• Generate and track cross-functional action items and NPI checklist item archives.
• Assess risks, develop solutions, implement changes, and communicate responsibilities across the organization.
• Manage and mentor strategic quotes and the Request for Quote (RFQ) process.
• Elevate critical issues to upper management.
• Perform complex financial analysis such as incremental margin, costing, and program financial performance.
• Negotiate and administer contracts using strategic knowledge of customer business scope and RFQ process.
• Adapt the business model to meet customer needs and ensure program success.
• Understand roles of functional departments, address potential concerns, and assist in problem resolution.
• Generate, maintain, and publish periodic reports on cost, quality, and delivery, including revenue plans and product roadmaps.
• Interact professionally and technically in written and oral form with all levels of management.

Essential Skills :

Additional Skills & Qualifications :

Work Environment :

This position is based onsite from Monday to Friday with flexible start times to accommodate clients in different time zones. The work environment includes an onsite gym, access to a fitness membership discount, basketball and pickleball courts, a ping pong table, billiards, and a music area with jam sessions. The company offers department lunches, annual Christmas lunch, community service events during work hours, and the full week of Christmas off.

Job Type & Location :

This is a Permanent position based out of Spokane Valley, WA.

Pay and Benefits :

The pay range for this position is $83000.00 - $117000.00 / yr.

Do department lunches regularly, Christmas lunch every year, Community service events during work hours, and the full week of Christmas off. Onsite Gym as well as a Muv fitness membership discount, basketball / Pickleball court access, Ping pong table, Billiards, Indoor basketball shooting spot, Band / Music area with scheduled jam sessions, as well as ability to participate in company facilitated tournaments

Workplace Type :

This is a fully onsite position in Spokane Valley, WA.

Application Deadline :

This position is anticipated to close on Feb 4, 2026.