Associate Team Member - Hiring Immediately

Associate Team Member

$18-22 / hr

Overview :

Associate Team Member are critical members of the Fjord front-of-house team, responsible for delivering a best-in-class customer experience at the fish counter. This role requires a combination of product knowledge, attention to detail, and strong customer service. You’ll be expected to uphold Fjord’s operational standards while engaging customers with warmth, accuracy, and enthusiasm.

Core Responsibilities :

• Greet and engage with customers at the counter in a friendly, helpful manner
• Cut, portion, weigh, and package fresh and frozen seafood to order
• Ensure all seafood is merchandised to Fjord standards, with proper signage, pricing, and visual appeal
• Maintain daily freshness through rotation, ice replenishment, and inspection of all fish and prepared items
• Receive and log deliveries from Northeast Fish; check for quality and quantity accuracy
• Maintain proper food safety and sanitation protocols at all times (cleaning, glove use, temperature logs, etc.)
• Communicate clearly with the kitchen, sushi, and catering teams for special orders and shared counter needs
• Stay up to date on seasonal species, sourcing updates, and product knowledge as shared by the Store Manager or Procurement team

Qualifications / Requirements :

Performance Expectations :

Growth Path :

Associate Team Member who demonstrate reliability, initiative, and leadership potential are eligible for advancement within Fjord’s store operations team :