Job Description
Care Coordinator :
Join a growing healthcare organization in Kansas City, KS dedicated to helping individuals access financial assistance for specialty medications. As a Care Coordinator , you’ll serve as the primary point of contact for plan members, healthcare providers, and partner programs, playing a key role in helping patients navigate options for high medical costs.
This is a great opportunity for someone with a strong customer service mindset, healthcare exposure, and a passion for helping others. Please note pharmacy experience is required for this position for authorization purposes.
Why You Should Apply :
- Mission driven company focused on improving access to life changing medications
- No degree required, seeking people forward individuals
- Meaningful work supporting patients and assistance programs
- Be part of a collaborative, fast paced team with a strong service culture
- Competitive compensation : $23 - $26 / hr
- Opportunity to start right away!
What You’ll Be Doing as a Care Coordinator :
Act as the main point of contact and support resource for individuals navigating benefit programsCommunicate with healthcare partners, internal teams, and outside vendors to move cases forwardHelp gather necessary documentation and verify program eligibilityKeep accurate records and follow up on open tasks to ensure nothing falls through the cracksResolve questions and troubleshoot issues with professionalism and empathySupport access to financial assistance by researching available resourcesContribute to a smooth experience for each member while meeting internal service expectationsWhat You Bring to the Table :
2-3 years of customer service experience; healthcare, PBM, or pharma background is a plusStrong written and verbal communication skillsEmpathy driven and professional approach to patient communicationOrganized, detail oriented, and able to manage multiple open casesProficient in using CRM systems and documentation toolsPharmacy exposure in a previous role.Location : Kansas City, KS
Compensation : $23 / hr - $26 / hr
Starts : ASAP, Fulltime Role
Looking to make a real difference in the lives of patients navigating complex healthcare challenges? Apply today and bring your care coordination skills to a growing organization making an impact every day.