Medical Technician

Description:

Position: Medical Technician
Type: Hourly, Full-Time, Non-Exempt
Compensation: $23 hourly

Benefits:

• Health Insurance (Medical, Vision, Dental)
• Paid Time Off (Vacation, Sick)
• Equity Shares (ESOP)

Key Responsibilities:

Medication & Documentation Support

• Conduct daily medication log audits and escalate discrepancies to the Medical Manager.
• Complete daily Withdrawal Management Notes for detox clients and input into SmartCare (EHR).
• Review daily medication logs and update billing notes to reflect new medications.
• Track medication refills and coordinate with pharmacies.
• Prepare pre-orders for new intake medications and follow up for accuracy and delivery.
• Coordinate MAT (Medication-Assisted Treatment) refills and schedule new MAT intakes.
• Provide coverage for medication observation as needed.

EMR & Administrative Tasks

• Upload client medical documents (provider summaries, TB results, UA forms, lab results) into KIPU and SmartCare.
• Print, prepare, and organize lab materials (UA labels and forms).

Client Care & Coordination

• Assist with morning vitals and provide medical triage as needed.
• Support client intake and discharge workflows, ensuring completeness and accuracy.
• Assist with client transport or appointment escorting as a last resort.
• Communicate professionally with clients regarding health needs, follow-ups, and refills

Requirements:

Qualifications:

• License/Credentials: Certified Medical Assistant, EMT, CNA (required)
• Education: High School Diploma / GED (required); bachelor’s degree (preferred).
• Experience: 1+ years of experience in healthcare or behavioral health settings (preferred).

Additional:

• Valid CA Driver’s License (required).
• Current Health Screen / Physical (required).
• TB Test Clearance (required).

Important Qualities:

• Compassion and professionalism in client interactions.
• Strong ethics, integrity, and adherence to confidentiality.
• Positive attitude and calm demeanour under pressure.
• Dependable, accountable, and detail-oriented work ethic.

Company Description:Akua Behavioral Health is California’s leading mental health and substance abuse treatment center. We provide our clients with individualized, compassionate treatment from Master’s and Doctorate level clinicians across various levels of care at fully licensed and accredited facilities throughout Northern and Southern California. To give our clients the best chance at lasting recovery, we pioneered an integrative East-meets-West approach that combines Western evidence-based treatment with holistic Eastern traditions to treat the mind, body, and spirit. Our mission is to create an environment of healing and transformation for each client seeking change.