Administrative Assistant II - Cardiac Surgery

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We all have the power to help, heal and change lives - beginning with our own. That's the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Administrative Assistant II - Cardiac Surgery

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Department

Cardiac Surgery-Heart Vascular & Thoracic Institute

Job Code

B18004

Shift

Days

Schedule

7 : 30am-5 : 00pm

Job Summary

Job Details

Join Cleveland Clinic's Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

The Administrative Assistant will interact daily with patients, cardiac surgeons, nurses, and other clinical staff while managing heavy phone volume, MyChart messages, and EPIC tasks. This role serves as a key communication hub-coordinating appointments, relaying important information, assisting with refills, and supporting the overall workflow of the cardiac surgery team to ensure timely, accurate, and professional patient care.

The ideal candidate is hardworking, dedicated, and trustworthy. They should have strong integrity, be committed to quality work, and stay composed under pressure. Adaptability, attention to detail, professionalism, and a strong sense of responsibility are essential for success in this role.

A caregiver in this position works an 8-hour shift between 7 : 30am and 5 : 00pm.

A caregiver who excels in this role will :

• Manage and prioritize multiple assignments simultaneously and effectively.
• Act as a liaison between internal and external customers by greeting customers, answering, and triage phone calls.
• Administer calendar and schedule management.
• Compose and prepare a variety of correspondence (e.g., reports, forms, presentation materials, messages, etc.) as required.
• Provide coverage of other areas such as front end, point of service and registration.
• Coordinate management functions and assist in special projects.

Minimum qualifications for the ideal future caregiver include :

Preferred qualifications for the ideal future caregiver include :

Physical Requirements :

Personal Protective Equipment :

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

Please review the Equal Employment Opportunity poster.

Cleveland Clinic Health System is pleased to be an equal employment employer : Women / Minorities / Veterans / Individuals with Disabilities