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RETAIL MANAGER, CAFE / CATERING
RETAIL MANAGER, CAFE / CATERINGCompass Group • Nashville, TN, US
RETAIL MANAGER, CAFE / CATERING

RETAIL MANAGER, CAFE / CATERING

Compass Group • Nashville, TN, US
[job_card.30_days_ago]
[job_preview.job_type]
  • [job_card.full_time]
[job_card.job_description]

Retail Dining Manager

As a Retail Dining Manager, you will be responsible for the successful operations of the retail cafeteria, coffee shop, doctors lounges, and catering of the Food & Nutrition Services department under the direction of the Sr. Director.

Key Responsibilities :

  • Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
  • Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
  • Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
  • Trains staff in customer service, proper portioning, cashier skills, and safety / sanitation
  • Completes all daily, weekly or monthly reports on a timely basis meeting all prescribed deadlines.
  • Communicates effectively with all team members, patients and families
  • Implements and maintains cash handling standards as outlined in the Corporate Manual to eliminate theft of services or Company funds

Preferred Qualifications :

  • Three years of retail operational foodservice management experience preferably in a hospital or retail dining outlet setting
  • Bachelors Degree in Food Services Technology / Management or related field; or A.A. Degree plus three years of directly related experience preferred.
  • Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
  • P&L accountability and contract-managed service experience is desirable
  • Experience with cash retail operations
  • Retail marketing experiences are highly desirable
  • Supervisory, leadership, management and coaching skills
  • Good communication skills both written and verbal
  • Ability to communicate on various levels to include management, customer and associate levels
  • Knowledge of financial, budgetary, accounting and computational practices
  • Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet
  • Associates at Touchpoint are offered many fantastic benefits including medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off, personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.

    Applications are accepted on an ongoing basis. Touchpoint maintains a drugfree workplace.

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