Floor ManagerOne White Street • New York, NY, US
Floor Manager
One White Street • New York, NY, US
[job_card.variable_hours_ago]
[job_preview.job_type]
- [job_card.full_time]
[job_card.job_description]Acutely aware of the atmosphere in the restaurant and working to constantly monitor and adjust it throughout the day. Must actively work the floor to deliver on our One White Street Hospitality service standards and 100% table touches are non-negotiable at every service. Must work the floor during guest hours to create hospitality legends and cultivate regulars. Consistent execution of food, beverage, service, and hospitality that aligns with the One White Street Hospitality values.. Leads the restaurant team to deliver a great guest experience in order to build lifelong repeat guests. Directs the bar team and follows up on all daily and weekly bar checklists Is aware of and takes a proactive approach to managing prime costs with an eye on the daily, weekly, monthly and annual projections and budgets. Works with the General manager on correct staffing levels, schedules, and systems that allow the restaurant to achieve excellence in operations while taking care of the bottom line. Creates weekly schedules that deliver a great experience while remaining fiscally responsible to budgeted targets. Schedules hourly department interviews to ensure we are always ahead of staffing par requirements. Communicates targets, goals, and data to the management and chef team in order to achieve financial targets in real time. Leads the daily critical line checks and supports the BOH to deliver excellent service. Ensures that HR practices are consistent with One White Street values and compliant with all local, state and federal laws. Leads a best in class approach to cleanliness, safety, sanitation, and food safety. Exhibits mastery of all One White Street operational systems, including the ability to train and delegate to direct reports. Creates a talent pipeline of lead FOH and BOH team members. Participates in the interview process of all hourly team members. Ensures that operational and training standards are consistently followed and executed. Leads the behavior that creates a safe and enriching workplace for all employees. Provides feedback and corrective action in order to hold hourly team members accountable to One White Street values, goals, and standards. Ensures new company initiatives are supported and communicated clearly to all team members. Leads and fosters a restaurant culture that promotes employee development and coaching on a daily basis. Exude excellence in hospitality for all employees and guests. Possess excellent strategic planning skills, with an emphasis on delivering, executing and assessing action plans. Proactively communicates to the General Manager and Director of Operations. Excellent time management, organizational, strategic thinker and multi-tasker. Ability to adapt and lead change. Analytical and organizational skills, as well the ability to define and effectively solve and deal with a variety of changing situations under stress. Must possess strong interpersonal skills and the ability to resolve conflicting interests with the goal of obtaining cooperation. Passion for exceptional hospitality, food, and beverages. Ability to thrive in a fast-paced, entrepreneurial environment. Self-driven, results-oriented, and possesses a solid track-record of leading high-caliber, upscale restaurants. Flexible work schedules, including nights and weekends May be required to lift, carry, push, or pull heavy objects up to 50 lbs. Kneel, bend, or stoop, ascend or descend stairs; be on feet for extended amounts of time Bachelor’s Degree preferred. Opening experience Strong beverage knowledge Well versed in restaurant industry specific labor laws. Proficient in a variety of technology systems, including Microsoft Office (Word, Excel, Outlook, PowerPoint), Payroll, POS, and COGS Systems. Strong communication and organizational skills are essential, as well as the ability to effectively train, coach, evaluate, and discipline employees.
Role : Floor Manager
Reports To : General Manager / Assistant General Manager
Direct Reports : Hourly Team Members, Lead Team Members, and Trainers
Key Relationships : CdC, Sous Chef, Assistant Managers, Hourly Team Members, Lead Team Members, and Trainers.
The Floor Manager is responsible for supporting the daily operations of the restaurant. Working closely with the General Manager and Assistant General Manager, you will direct the operation ensuring the team member experience, guest experience and financial health of the business are in line with the standards, vision and goals of One White Street, and that the restaurant and its team embodies One White Street's values. The Floor Manager actively embodies, inspires, and teaches skills that will elevate the guest experience, their teams, their restaurant and ultimately Endwell Hospitality as a whole.
Along with these responsibilities the FloorManager leads the delivery of great food, great service and the One White Street’s hospitality ethos to all guests. The FloorManager will support the strategies and daily operational deliverables in order to provide a great guest and team member experience.
In this position you are required to understand all areas of responsibility in order to effectively support the General Manager and stand as the clear succession in order to support the talent pipeline.
Leadership :
Bring to life the One White Street Hospitality values. Engage and inspire the management and line staff.
- Works with the General Manager to achieve operational goals.
- Models positive leadership behaviors for the team in order to foster a great workplace.
- Actively engages and contributes to the weekly manager meeting.
- Leads with an “If you see something, say something” approach to providing feedback to all team members.
- Actively participates in service and the day-to-day operations.
- Meets with assistant managers, lead team members, and trainers to ensure we are delivering a great guest experience.
Guest Engagement :
Ensure we are actively engaging with guests, before, during and after their experience.
Business Acumen and Compliance :
Operate smarter, play offense with sales, build trust with guests and investors.
Employee Development :
Identify / hire great people and develop them into great leaders.
Additional Skills and Responsibilities :
Preferred Experience :
[job_alerts.create_a_job]
Floor Manager • New York, NY, US
[internal_linking.related_jobs]
Jungsik is a three Michelin-starred, modern Korean fine dining restaurant in Tribeca.We are committed to delivering an exceptional guest experience through world-class service, innovation, and hosp...[show_more]
Fausto, a modern, Brooklyn Italian restaurant seeks experienced Floor Manager to join our team.Helmed by seasoned hospitality professionals with a proven track record in NYC, as well as tastemakers...[show_more]
About Shiraz Kitchen & Wine Bar .Shiraz Kitchen & Wine Bar is a Persian–Mediterranean restaurant and wine bar with locations in Chelsea and Westchester.
Our cooking is rooted in Persian family...[show_more]
Gabriel Kreuther - a Relais & Chateaux property with two Michelin stars and three New York Times stars - is seeking a passionate, experienced, and dedicated hospitality professional to join our tea...[show_more]
The Floor Manager is responsible for leading, managing, and overseeing service.They manage their teams through the lens of Jack’s Wife Freda culture, ensuring the employee experience and the ...[show_more]
We are seeking a dedicated and proactive.The Floor Manager will act as a leader, guiding and supporting staff while maintaining efficiency and accountability.
This role requires a balance between le...[show_more]
Get ready to serve up slices of joy & a side of crazy fun? Welcome to the pizza party of a lifetime!".Crazy Pizza isn't just your average restaurant.
it’s a way of life, a spirited revolution...[show_more]
Musaafer NYC, the New York outpost of the award-winning concept behind Houston’s Michelin-starred culinary destination, is seeking an experienced, guest-focused, and service-driven Floor Mana...[show_more]
Nestled in a historic 1900's Nolita building, 7 Spring New York is redefining the private members' club experience through the timeless art of backgammon.
More than a venue, we are cultivating a sop...[show_more]
Floor Manager – Gjelina NYC.As a high-volume, high-energy restaurant, we pride ourselves on a strong team of hospitality professionals who live and breathe our culture.We'd love to hear from ...[show_more]
Now Hiring : Floor Manager / Event Manager – 6RH Hospitality.Upper West Side • West Village • Tribeca.Compensation : $70,000–$85,000 base salary + benefits.RH Hospitality is a g...[show_more]
Housed in a meticulously restored 1901 factory building steps from the Williamsburg waterfront, the Wythe Hotel stands as a testament to Brooklyn's industrial heritage and contemporary sophisticati...[show_more]
Leadership : Bring to life the Mission Ceviche values.Engage and inspire the management and line staff.Work with the General Manager to achieve operational goals.
Model positive leadership behaviors ...[show_more]
Maxime’s is the newest private member’s club opening from entrepreneur Robin Birley, located on the Upper East Side in Manhattan, New York City.
We are seeking a talented Floor Manager t...[show_more]
Reserve Cut is looking to hire passionate hospitality leaders to join our midtown location!.The Restaurant Manager is responsible for overseeing and maintaining the daily operations of customer-fac...[show_more]
Michelin Starred (NYTimes 3-Star).Italian Restaurant dedicated to the food & hospitality of the Emilia Romagna region in Italy.
The restaurant was founded by CIA graduate chef Stefano Secchi and ent...[show_more]
Located near our existing busy concepts, Zou Zou’s and Chez Zou, is seeking Floor Managers to join our Quality Branded team!.
Our teams must embrace a guest-first approach to service, thr...[show_more]
Upscale Manhattan restaurant is looking for an EXPERIENCED DINING ROOM FLOOR MANAGER (with at least 1 year in fine dining management) for a bustling restaurant in Manhattan.We are looking for someo...[show_more]
Floor Manager
JUNGSIK • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Fausto • Brooklyn, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Floor Manager
Shiraz Kitchen and Wine Bar • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Floor Manager
Gabriel Kreuther • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Jack's Wife Freda • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Irish Sports Bar & Grill • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Crazy Pizza • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Floor Manager
Musaafer - NYC • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
7 Spring • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Gjelina Group New York • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
6R Hospitality • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Bar Blondeau at Wythe Hotel • Brooklyn, NY, US
[job_card.full_time]
[last_updated.last_updated_variable_hours] • [promoted] • [new]
Floor Manager
Mission Ceviche - Union Square • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Maxime's • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Reserve Cut - Park Ave • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Rezdôra • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Zou Zou's • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]
Floor Manager
Cafe Luxembourg, Cafe Cluny and The Odeon • New York, NY, US
[job_card.full_time]
[last_updated.last_updated_30] • [promoted]