Showroom Manager

We are currently seeking a Showroom Manager to be based in our Sun Valley location. The ability to work flexible hours is required.

* Oversees Showroom merchandising and Customer Service. Works with the Director of Showrooms/Sales Support Manager to coordinate sales promotion activities and to ensure merchandise displays are current.
* Supervise the showroom staff, develops the staff through training, coaching, and evaluation.
* Work to ensure the showroom environment is safe for Employees and Customers.
* Maintains knowledge of competitors and their products.
* Resolves Customer complaints by employing sound negotiating techniques.
* Use your design skills and product knowledge to assist customers in selecting the products that will achieve their design and durability objectives.

Job Requirements:

* H.S diploma or equivalent
* Strong retail sales skills
* Exceptional customer service skills with the ability to provide
individualized service
* Ability to work independently as well as part of a team
* A self starter mentality and will proactively find solutions to
customers’ needs
* Excellent communication skills including verbal, written and
telephone
* 2+ years managerial experience preferred

Expectations:

* Communicate and develop rapport with customers
* Demonstrate a positive attitude of cooperation and respect
* Exceptional customer service skills with the ability to provide individualized service
* Ability to manage a team
* Self started who proactively finds solutions to customers’ needs
* Excellent communication skills including verbal, written and telephone

Local candidates preferred, no relocation package offered.

Benefits:

Medical / Dental / Vision benefits
Employer paid Long Disability Insurance
Employer paid and Voluntary Life Insurance
Critical Illness / Accident / Hospital Insurance
401(k) Retirement Plan w/ Discretionary Employer Match
Paid Time Off (PTO) and SICK Time Off
Employee discount on tile and slabs.