Resource Database Manager

Resource Database Manager

Salary : $82000 - $90000 / annually

Status : Exempt Full-Time

Department : Informatics

Reports to : VP of Data & Technology Solutions

About the Role

What is a Resource Database Manager

The Resource Database Manager provides strategic leadership for the 211 San Diego Resource Database and oversees the Resource and Data team. This role ensures the integrity quality and accessibility of community resource information while serving as a key external representative of 211 San Diego. The Manager is responsible for building and sustaining partnerships coordinating with internal leaders and leading efforts to collect and share critical information that impacts clients and the broader community. This role combines strategic leadership with hands-on individual contributor work actively participating in database updates and special projects as needed.

What Youll Do

As a key member of our team you will :

Resource Database Management

• Lead a team of Resource and Data Specialists responsible for managing the 211 San Diego Resource Database.
• Act as both a manager and an individual contributor working alongside the team on complex edits high-priority updates or special projects as needed.
• Oversee daily operations of the Resource Database including updating service and eligibility information validating data accuracy and ensuring all records meet quality standards.
• Monitor daily workflow assign tasks and ensure the team meets performance goals and update targets (at least 85% of key datasets updated annually).
• Conduct regular team check-ins provide guidance on complex edits and troubleshoot data or workflow issues as they arise.
• Utilize reports and dashboards to track progress identify trends or gaps and make data-driven decisions to improve database operations.
• Establish and maintain protocols policies and quality standards for database and information management.
• Ensure compliance with department policies procedures and the Alliance for Information and Referral Services (AIRS) Standards for Information and Referral.

Taxonomy Expertise

Program Expertise

External Engagement & Information Management

Our Commitment

2-1-1 San Diego is deeply committed to the principles of equity diversity and inclusiveness and seeks to create a pluralistic community for all staff and clients. 2-11- San Diego is an Affirmative Action / Equal Opportunity employer. Persons of color women minorities and individuals with disabilities and veteran / military status are encouraged to apply.

Requirements

Salary Description

$82000 - $90000 / annually

Required Experience :

Manager

Key Skills

Children Activity,Cost Estimation,Front Office Management,Administration Support,Airlines,Asic

Employment Type : Full Time

Experience : years

Vacancy : 1